Interstate Heat and Air technician Issac J. came out to service my HVAC unit. The service was great! He checked every aspect of the system and let me know what future repairs might be on the horizon. I’d highly recommend a local regular heat and air system check over a home warranty service any day. Preventative maintenance beats waiting for your appliances to break down and replacing them.
Very professional and courteous.
Isaac is a very knowledgeable and professional technician.
Always great service at a fair price.
Everything was done well
My technician was Issac James. Issac is always very pleasant and easy going. He explained what he was doing and he provided options in pricing regarding the replacement of a capacitor on my blower fan.
Techs are available late in the evenings and on weekends if you are unable to get off work, and they’ll work hard to solve your problem.
Hottest day of the year and my air conditioner goes out! Isaac pinpointed the electrical problem within minutes and fixed it immediately. I mentioned a possible problem with my ductwork, he went under the house, and sure enough, found a hole where all of my air was leaking! He patched the hole and we discussed a more permanent solution in the future. This is the coolest my house has been in 2 years!! Thanks Isaac!!!
Guys came to do a routine check up of my air conditioner, and found an unexpected problem. They were honest and did their best to remedy the problem without trying to sell me a bunch of stuff I didn't need.
Came out to perform preventative maintenance on AC/Heat pump. Customer met me outside home. We went over maintenance needed and discussed how system was doing for them. We were behind on the service, so I will provide both maintenances today. Customer needed a new filter, so I changed it. Inspected blower assembly, motor, coil, drains, electrical components, heating elements and overall condition of system. Returns are getting dusty, so I recommended customer have ducts cleaned soon. Customer had ducts cleaned about 10 years ago. Washed condenser coil. Checked thermostat operation, wiring, compressor, fan motor, capacitor, amps, temperatures and pressures. Cycled unit in emergency heat, heat pump, and AC. System is operating properly within manufacturing specs at this time.
Came out to perform preventative maintenance on furnace for customer. Discussed with customer about maintenance, filters, and how the system has been doing overall. Customer stated the filters were due to be changed, and he ended up taking care of it while I was completing the service. Discussed water filtration and flushing hot water tank. Customer has flushed his tank himself before and plans to do it again. Inspected the blower assembly, motor, capacitor, electrical components, heat exchanger, evaporator coil, burners, flame sensor, igniter, gas valve, inducer motor and overall condition of furnace. Heat exchanger has no signs of cracks at this time. Hot surface ignitor is reading 80.5 ohms, so I made customer aware that the part may fail soon. I checked thermostat operation, wiring, amps, temperatures and gas pressure. Cleaned the flame sensor properly and cleared out inducer port. Static pressure was within range during heating operation. Dropped from .52 to .45 when customer chan
Performed preventative maintenance on furnace. Discussed with customer regarding maintenance needed and any issues that I could look into for him. Customer needed some of the filters changed and he would change the rest. Changed filters out for customer. Inspected blower assembly, motor, electrical components, burners, flame sensor, ignitor, gas valve, inducer motor and overall condition of furnace and equipment in garage closet. Cleaned flame sensor and dust off the burners and components. Made sure condensation hoses were clear of build up. Checked thermostat operation, wiring, amps, temperatures and gas pressure. System is heating properly.
Came out to discuss with customer about repair vs replacement. Customer wanted replacement options
Blue shield club heating maintenance. Joe(JC)Ritchal. 12/11/2023 Performed full system evaluation and safety inspection. I arrived from the customers annual fall service. The customer didn’t have any concerns for me to address so I went ahead and got started with the maintenance. I checked the heat exchanger and safeties. Along with all the heating components in the blower. I performed a carbon monoxide test and change the filters for the customer.
No heat. Joe(JC)Ritchal. 12/10/2023 Arrive to a call with the customer said that the furnace was not igniting. I found that the pilot light in the natural draft furnace was lit but the gas valve would not open up despite the fact that the thermocouple was working and that it was receiving a signal to do so. The customer wants a estimate for replacement but needs it in the later part of the day closer to 430 or five due to her work.
I arrived to bid two systems for replacement. The homeowner show me the downstairs and upstairs system and that they were both propane. He wants a two stage furnace and a 17.7 seer condenser. We discussed the system and the return duct issue and we decided to bid both systems and add only the return to the systems. The systems will have 10 year parts warranty and a 1 year labor warranty.
Two system blue shield club heating maintenance. Joe(JC)Ritchal. 10/202023 Performed full system evaluation and safety inspection. I arrive from the customers annual fall service. Oh because summer didn’t have any questions for me so I went ahead and checked the thermostats then got started with checking the air handlers. The evaporator coils were clean. I then checked the blowers. The heat strips were in good shape and the drain pans were clear. I also change the filters for the customer.
I arrived for a blue club membership summer tune up. I inspected the system and found the plenum to be full of water. I found that the water was blowing straight off of the coil and filling the down flow plenum up. I checked the systems static pressure and found the max for the system to run at is 0.50 and the system is running at 0.68 IWC. The blower motor was wired to high speed and was blowing off the water off of the coil. I made this aware to the homeowner and we decided to lower the blower speed and recheck the static pressure. Once I lowered the blower speed we rechecked the system and found it to be running at 0.51 IWC. We removed all the water from the plenum and we will recheck the system in the future and see how the lower blower speed runs to keep the home cool.
Performed preventative maintenance on AC system. Changed filters for customer. Inspected the blower assembly, motor, electrical components, evaporator coil and overall condition of equipment in closet. Washed the condenser coil thoroughly. Inspected the condenser coil, compressor, fan motor, capacitor, contactor, electrical wiring and operation. Checked thermostat operation, wiring, amps, temperatures and pressures of AC. Compressor reading 300 mega ohms, which is still in the green. Unit was running just a tad below recommended pressures and temperatures. Added .4lbs of 410a to get proper superheat reading. System is cooling properly at this time.
Came out to call for a system not cooling properly. Customer stated that they came home yesterday evening and the system wasn’t working at all. I checked system over and had power to the outside system, but no 24 volts. Checked indoor system and found no 24 voltage to anything. Checked the fuse and it was good. Checked transformer and it was not relaying 24 volts. Let customer know that the transformer went out and that I would have to replace it. Replaced the transformer and checked operation of system. Found no other issues at this time. Transformer has one year warranty on it.
I arrived for the t ton system in the dog house to not be cooling. I inspected the system and found it to be completely stopped up with cotton wood and the compressor to have been overheated. I first disassembled the system and cleaned the system and cooled the compressor off. Once the system was cooled off I cycled the system on and checked the systems operation. I found the electrical components in the condenser to be within manufacture limits of operation but on the low end for the capacitor. I then let the system run and checked the systems refrigerant charge and found it to be calling for 5 deg of subcooling and the system to be running at 3.4 deg subcooling and 16 deg superheat. The heat pressure was 378 psi and the amp draw was well under the system’s max limit. I found no other issues with this system at this time.
No cool/condensation leak. Joe(JC)Ritchal 07/24/2023 I arrived to the call with the customer said that there was water coming from the air handler. The customer said that he had change the filter which normally fixes the issue when he has something like this. I found the restore a lot of ice buildup on the evaporator coil and it was just getting worse. I kicked the system into heat pump mode. I then check out the system which was which was working good and without any issues.
I arrived for a condenser fan motor not running. I found the motor to be pulling high amps and getting hot. I replaced the motor and found the new motor to be pulling higher amps and DOA. I replaced the motor again and cycled the system on and found it to be running properly. There is a one year warranty on the new motor.
Performed preventative maintenance on AC. Customer met me inside home. Went over maintenance needed and discussed how system was doing for them. Changed filter. Inspected blower, coil, drains, electrical components and overall condition of system. Checked thermostat operation, wiring, compressor, fan motor, capacitor, amps, temperatures and pressures. System is operating properly within manufacturing specs at this time.