I'm always glad to see Isaac show up for my service on my system. I let him in and say you've been here many times before you should know where everything is. I'll be working outside, holler at me when you're done. You don't need me looking over your shoulder. I know he will do what's right and I trust him.
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Could not be more satisfied with the service and workman like manor it was performed.
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Interstate Heat and Air technician Issac J. came out to service my HVAC unit. The service was great! He checked every aspect of the system and let me know what future repairs might be on the horizon. I’d highly recommend a local regular heat and air system check over a home warranty service any day. Preventative maintenance beats waiting for your appliances to break down and replacing them.
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Isaac is a very knowledgeable and professional technician.
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My technician was Issac James. Issac is always very pleasant and easy going. He explained what he was doing and he provided options in pricing regarding the replacement of a capacitor on my blower fan.
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Techs are available late in the evenings and on weekends if you are unable to get off work, and they’ll work hard to solve your problem.
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Hottest day of the year and my air conditioner goes out! Isaac pinpointed the electrical problem within minutes and fixed it immediately. I mentioned a possible problem with my ductwork, he went under the house, and sure enough, found a hole where all of my air was leaking! He patched the hole and we discussed a more permanent solution in the future. This is the coolest my house has been in 2 years!! Thanks Isaac!!!
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Guys came to do a routine check up of my air conditioner, and found an unexpected problem. They were honest and did their best to remedy the problem without trying to sell me a bunch of stuff I didn't need.
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Came out to perform preventative maintenance on furnace. Discussed with customer about maintenance being provided, filters and any issues. Inspected and changed filters for customer. Inspected the blower assembly, motor, electrical components, burners, flame sensor, ignitor, gas valve, pressure switch, safeties and overall condition of equipment in closet area. I cleaned the flame sensor and brushed dust off the burners and components. Checked thermostat operation, wiring, amps, temperatures and gas pressure. Made sure furnace cycled fully before putting it back back together. Furnace is heating properly within manufacturing specs at this time.
Tom M. 10-30-24. Silver club no cool. Customer stated the system is not cooling. Found float switched tripped due to a clogged drain line. Cleared drain and replaced air filter. Ensured the system is cooling and draining. Advised the customer that dirty filters can cause traps to get clogged recommend replacing air filters more often. Customer has an electronic air filter that’s not in use. He wants to stick with a regular filter.
Came out to perform preventative maintenance on AC system. Discussed with customer about maintenance being provided, filters, and any issues he may be having. Customer stated system has been working well and that he will take care of the filters. Discussed with customer about benefits of adding more insulation in the walls and attic, and any affect it has on the AC system. Advised customer that the system would most definitely benefit from the insulation, and that it would help increase efficiency. I did a thorough inspection on all parts of the system. Inspected the blower assembly, electrical components, evaporator coil, drain, ductwork and overall condition and operation of equipment in garage closet. Cleaned condenser coil thoroughly. Checked thermostat operation, wiring, capacitor, contactor, compressor, fan motor, amps, temperatures and pressures of condenser. AC is cooling properly within manufactured specifications at this time.
Came out to call for a preventative maintenance on AC system. Discussed with customer regarding maintenance being provided today, filters, and any issues customer may be having. Customer stated that the filters do need to be changed and asked if I can change the ones that are hard to get to. I told him I’d be happy to. Changed out filters for customer and began my inspection with the equipment in the garage. Customer hasn’t had any trouble with the unit, but does notice a sound when the AC shuts off outside. Told him I would look into it. Inspected the blower assembly, motor, electrical components in blower compartment, evaporator coil, drain and overall condition of system. Made customer aware that the blower wheel will need to be cleaned soon due to the amount of dust build up happening on it. Told customer I’d inspect the rest of the system before making any repairs or cleaning. Washed condenser coil out thoroughly, and cleaned leaves out. Inspected condenser coil, compressor, fan m
Came out to call for a system leaking water in the utility closet. Customer thought that the hot water tank was possibly the culprit, but the water would only happen when the AC was running. I checked system over and found a minor clog in the drain p trap, and the float switch failing to shut the system off. Discussed with customer about repair needed and also adding a pan treatment to help keep drain cleaner. Customer approved what we discussed. I was as able to clear drain with a shop vac. I replaced the float switch and added a pan treatment into the coil. Cycled system on and made sure water was draining properly. System no longer has a condensation issue.
Jake Kring, Alano M. 06-14-2024. I arrived for a previous customer no cool call. We first spoke with the homeowner and found that the mini split in the garage is not cooling as it should be. He showed us where the system is and we inspected the system with the approval of the diagnostic fee. Once we cleaned the system and filters we found the system to be running low on refrigerant. I explained the leak search cost and the cost of refrigerant per pound. We decided to preform a minor leak search at this time. We disassembled the system and found the flair fittings to be leaking. I tightened the fittings and informed the homeowner of the issue. I explained that there is no warranty on the refrigerant if we add refrigerant at this time without preforming a leak search and repair. We then decided to add one pound of R410A to the system to get the system running. Once the refrigerant charge was corrected we found the delta T to drop from 6 deg to 24.3 deg quickly. The system is running well
Came out to perform preventative maintenance on AC. Discussed with customer about maintenance being provided today, filters, and where to start. Changed out filters in home for customer. Inspected blower assembly, motor, electrical components, evaporator coil and overall condition of equipment in hallway closet. Washed condenser coil thoroughly. Checked thermostat operation, wiring, amps, temperatures and pressures of AC system. Systems amps, temperatures and pressures are reading properly within manufacturing specs. Customer is satisfied with how the new system has been doing since installation.
Came out to call for a system not cooling properly. Customer stated the storms that came through recently caused some issues at their house and one of them being with the AC system. Customer stated that the unit wasn’t operating properly. When they noticed it wasn’t working they shut it off and it’s been off since. I checked system over and found the heat pump to be operating, but the blower motor was not. I checked voltage and had proper power to the blower motor, but it’s not responding. Blower motor will need to be replaced and it is one that we don’t stock on the truck. Came back out to install motor that we had ordered for the customer. Pulled existing blower assembly and disassembled it. Cleaned blower wheel and put blower assembly back together with new motor. Reinstalled the blower assembly back into the air handler. Wired motor into corresponding air handler wires. Cycled system in all modes to ensure blower works in all modes and functions. System is now cooling properly.
Inspected upstairs air handler, wiped out blower cabinets, coil clean blower wheel and motor in great shape. Blew out drain lines with nitrogen. Upstairs air handler is rocking.
Came out to perform preventative maintenance on AC/Heat pump. Customer met me outside home. We went over maintenance needed and discussed how system was doing for them. We were behind on the service, so I will provide both maintenances today. Customer needed a new filter, so I changed it. Inspected blower assembly, motor, coil, drains, electrical components, heating elements and overall condition of system. Returns are getting dusty, so I recommended customer have ducts cleaned soon. Customer had ducts cleaned about 10 years ago. Washed condenser coil. Checked thermostat operation, wiring, compressor, fan motor, capacitor, amps, temperatures and pressures. Cycled unit in emergency heat, heat pump, and AC. System is operating properly within manufacturing specs at this time.
Came out to perform preventative maintenance on furnace for customer. Discussed with customer about maintenance, filters, and how the system has been doing overall. Customer stated the filters were due to be changed, and he ended up taking care of it while I was completing the service. Discussed water filtration and flushing hot water tank. Customer has flushed his tank himself before and plans to do it again. Inspected the blower assembly, motor, capacitor, electrical components, heat exchanger, evaporator coil, burners, flame sensor, igniter, gas valve, inducer motor and overall condition of furnace. Heat exchanger has no signs of cracks at this time. Hot surface ignitor is reading 80.5 ohms, so I made customer aware that the part may fail soon. I checked thermostat operation, wiring, amps, temperatures and gas pressure. Cleaned the flame sensor properly and cleared out inducer port. Static pressure was within range during heating operation. Dropped from .52 to .45 when customer chan
Performed preventative maintenance on furnace. Discussed with customer regarding maintenance needed and any issues that I could look into for him. Customer needed some of the filters changed and he would change the rest. Changed filters out for customer. Inspected blower assembly, motor, electrical components, burners, flame sensor, ignitor, gas valve, inducer motor and overall condition of furnace and equipment in garage closet. Cleaned flame sensor and dust off the burners and components. Made sure condensation hoses were clear of build up. Checked thermostat operation, wiring, amps, temperatures and gas pressure. System is heating properly.
Came out to discuss with customer about repair vs replacement. Customer wanted replacement options
Blue shield club heating maintenance. Joe(JC)Ritchal. 12/11/2023 Performed full system evaluation and safety inspection. I arrived from the customers annual fall service. The customer didn’t have any concerns for me to address so I went ahead and got started with the maintenance. I checked the heat exchanger and safeties. Along with all the heating components in the blower. I performed a carbon monoxide test and change the filters for the customer.
No heat. Joe(JC)Ritchal. 12/10/2023 Arrive to a call with the customer said that the furnace was not igniting. I found that the pilot light in the natural draft furnace was lit but the gas valve would not open up despite the fact that the thermocouple was working and that it was receiving a signal to do so. The customer wants a estimate for replacement but needs it in the later part of the day closer to 430 or five due to her work.