2330 Indian Springs Rd
Dudley, NC 28333
(919) 734-9611

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Local Reviews
for ayden, nc

Rated 4.9 out of 5 stars based on 18 customer reviews

Very Good

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Great!

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Great!

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All should be under warranty

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Great service as always

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Wonderful Experience

Great experience with Jackson and Sons, Will Moreno was on top of his game. Very polite, knowledgeable, thorough and professional. Could not have been more impressed.

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very good sevice service person was excellent

always great service

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Great service

Perfection

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Great Service!

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Service

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KEEPS MY SYSTEM RUNNING

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Great service!

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Great Service

Very professional. Best tech we ever had.

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Wonderful service

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Fantastic job by Cuyler

Cuyler did a great job. My mom, Joyce said he was very kind and spent time explaining everything to her.

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Job Locations
for ayden, nc

Derek J.

Derek J. Job Checkin

Upon arrival tech was informed system seemed like it was not cooling. Tech inspected both air handler and condenser. Pressures and sub cool were good. Air handler had a really high initial static pressure. Began inspecting return and found filter extremely dirty with sheet rock dust. Removed filter and static pressure dropped. Adjust fan speed from tap 2 to tap 3. Told homeowner to get new 14x30x1 filter and to give it a few days to see if that helped. Everything else with system was within specs.


Matt C.

Matt C. Job Checkin

Tech returned to drop off filters


Matt C.

Matt C. Job Checkin

Tech performed ptu on carrier split heat pump Tech found no challenges Tech installed ez trap on drain line for proper drain line maintenance in the future, system is draining properly Customer didn’t invest in esa Will need (1) 14x20x1 and (1) 20x25x1 filter dropped off


Kenny C.

Kenny C. Job Checkin

Performed ESA on inside portion of air handler, tech recommended plasma air due to dog hair on evaporator coil, tech cleaned off coil and drained condensate line. No issues at todays visit. Tech serviced air handler.


Kyle W.

Kyle W. Job Checkin

VERIFIED COMPRESSOR IS SHORTED TO GROUND. BUILT ESTIMATE FOR WARRANTY COMPRESSOR REPLACEMENT/MAINTENANCE. WILL CALL WHEN DECISION IS MADE.


Joshua  C.

Joshua C. Job Checkin

Performed routine maintenance per energy savings agreement. Technician was unable to find any challenges while servicing equipment today. The system is heating and cooling properly and holding a delta t of 20 degrees. Customer concern - customer stated that when the heat was on, the downstairs portion of the home was very cold. They said they had to turn it up to 75 in order for it to feel warm downstairs. Technician examined supply temps to both the downstairs and upstairs. Technician found the supply temperatures to be identical. Technician discussed a couple of explanations with the customer for this. 1st is that heat will rise and with the vents being in the ceiling, warm air will tend to stay near the top part of the living space. 2nd is that their new equipment is 2 stage equipment. With the heat being set lower on the 2 stage equipment, the system is not using 100% power to keep the space warm. When they bump the heat up to 74-75, the system is then using full power to heat the


Open T.

Open T. Job Checkin

Tech was unable to open air handler due to electrical box blocking front of unit. Homeowner is going to call electrician to move box so we can access unit. Will call when completed.


Ricardo  T.

Ricardo T. Job Checkin

Tech performed maintenance per energy savings agreement tech found no challenges at today’s visit system is operating correctly at this time. Suggested plasma pure air to homeowner sent estimate is Interested maybe next visit.


Kyle W.

Kyle W. Job Checkin

30+ YEAR OLD ELECTRIC FURNACE BLOWER BEARINGS ARE NOISEY UPON STARTUP. AMP DRAWS/CAPACITOR WITHIN SPECS. DECLINED ALL RECOMMENDATIONS.


Open T.

Open T. Job Checkin

Tech found no difficulties at this time.


Joshua C.

Joshua C. Job Checkin

Performed scheduled full service maintenance on 8 heat pumps, 1 mini split, changed filters, washed coils, checked capacitors, motor amps, drain traps, heat strips, T-stats.


Romario  T.

Romario T. Job Checkin

Old Oil furnace, system is located in a closet. found a flue pipe rusted out, tech found no voltage going to the W(heat) call from the thermostat, switched from heat to off multiple times from the mercury style thermostat and system intermittently started up heat. Diagnosed a bad thermostat along with a 2 relays, at the oil furnace. Duct work is missing insulation on some branch lines. Due to the flue pipe being rusted out and potential high repair costs, a field supervisor was requested to provide a solution to the homeowner. AC condenser is 20+ years old. System would need to be off for now due to safety purposes. Lunaverena@icloud.com


Juan  R.

Juan R. Job Checkin

25TPA748A003/FV4CNF005L00


Luis R.

Luis R. Job Checkin

Tech found system standing pressures was 71 once system turned on suction drop to 30 psi and low pressure switch cut unit off. Tech informed customer of findings and educated on next steps were to perform leak search and find location of leak. Customer agreed tech found evaporator coil leaking. Tech spoke with office and found warranty had gave out in October of of 2021. Tech informed customer of findings and informed them of potential damages to the compressor due to low refrigerant and moisture. Tech called in a mandatory to give best solution to customer. Tech collected for today’s visit via check.


Noah C.

Noah C. Job Checkin

Upon arrival tech found compressor not running at condensing unit, compressor was in an internal overload. Tech cooled compressor and started system. Tech monitored refrigerant pressures and found suction pressure immediately dropping into the negative. Pressures stayed the same in heat and cool mode. Tech suspects restriction in system. Tech informed customer, customer is going to call company that installed system to come out and make repairs as system is under warranty. Tech collected $87.00 plus tax by card per house call fee.