2330 Indian Springs Rd
Dudley, NC 28333
(919) 734-9611

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Local Reviews
for emerald isle, nc

Rated 5.0 out of 5 stars based on 19 customer reviews

Excellent service

Everything turned out great done a great job very pleased

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Very happy with service as usual

Jackson and sons is the best company experience. All around great results and customer service. Luis is awesome.

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Excellent Service

Luis R did a great job.

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Excellent service

Superb service and customer experience as usual!

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Excellent service!

David and Shane were so nice, knowledgeable and quick! Their truck broke down and they so apologetic as it took a while to fix. Very pleasant experience and most importantly, I have AC again!

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excellent service

Luis done a great job I was very pleased with the work that he done and I look forward to having him back again.

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Excellent Service

As always your service technicians are great. Totally professional and very competent.

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Great Service

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Very polite and knowledgeable

Luis was very polite and very knowledgeable. Very thorough investigating the issue and did find the problem.

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Great service

The technician was very respectful and was careful about not letting my cat out.

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Responsive and Professional… Again

Quick response to HVAC acting up. Thorough investigation of the issue and explanation of options.

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Great Service as always!

Great job as always! Very professional and friendly technician.

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Great and dependable service

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Awesome service. Totally professional and got the job done!

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Great service

They stand behind their products and the service technicians are professional as well as courteous.

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Job Locations
for emerald isle, nc

Joshua W.

Joshua W. Job Checkin

Tech performed ESA on two systems, tech found both condensers are rusted and corroded and tech informed customer of future issues with systems. Tech found no leaks at todays visit and aluminum evaporator coils are in excellent shape. Tech found no other issues at todays visit. Both systems are back on and operating properly at this time.


Kyle W.

Kyle W. Job Checkin

FOUND SYSTEM UNABLE TO COOL INTERMITTENTLY DUE TO CLOGGED DRAIN LINE CAUSING PRIMARY FLOAT SWITCH TO TRIP. CLEARED DRAIN LINE, ADDED 3/4” PVC UNION, AND TESTED DRAINAGE SEVERAL TIMES WITH NO FURTHER CHALLENGES. ADDED AC LEAK FREEZE PER OFFICE DUE TO PREVIOUS FINDING OF LEAK WITHIN EVAPORATOR COIL. ALSO ADDED JUST UNDER 6OZ OF R410A TO ACHIEVE PROPER SUB-COOLING. SYSTEM IS NOW OPERATING AND DRAINING PROPERLY. INDOOR TEMPERATURE DROPPED FROM 80 TO 76 DURING TODAYS VISIT. LEFT PROPERTY AS IT WAS WHEN TECH ARRIVED PER OFFICE.


David  S.

David S. Job Checkin

-Customer states system not cooling to thermostat satisfaction. -Observed heat damage at capacitor wiring from contactor. Replaced burned jumper and connector. -Observed signs of arching on blades of pull out disconnect when removing. Verified 243V as appropriate to contactor. -Detected leak at air handler evaporator coil. Recharged system with 3 pounds R-410A refrigerant. Evaporator coil should be replaced. Informed office of findings. -Replaced 20x25x3” filter with 20x25x1 per customer request.


Derek J.

Derek J. Job Checkin

Upon arrival tech replaced warranty TXV in air handler for first and second floor zone. Pressure tested with nitrogen and soap bubbles at TXV with no leaks. Pulled vacuum on system and released charge. Added 3lbs and 8oz of R410A to get charge correct. System is back operational at this time.


Derek J.

Derek J. Job Checkin

Upon arrival tech began inspected second floor living room system and second and first floor zone system. Second floor for living and kitchen room had a failed dual run capacitor preventing the condenser from coming on as well a a dirt filter restricting air flow. Tech replaced capacitor and filter and system is back operational at this time. System for bedrooms on second floor and first floor also had a failed dual run capacitor and filters were dirty. Tech replaced capacitor and filters started system up and continued to give a 9 flash fault stating TXV stuck open or failed blower. Tech inspected blower to ensure there was sufficient airflow. Pressures were 127/247 with 1.6 SH and 2.8 SC indicating the TXV is stuck open. Estimate was emailed to homeowner for warranty TXV and wants to move forward with ordering.


Spencer C.

Spencer C. Job Checkin

Tech found 24v at Y and T1 but no voltage at T2. Tech bypassed T2 and sent T1 straight 2 the contactor. System was running properly. This is not bypassing pressure switches as pressure switches power from Y and are ran in series with T1. T2 is only used for defrost and time delay. Tech quoted defrost board. Disconnect spades were also broken off the handle and stuck inside the disconnect. Tech quoted replacing disconnect. Tech also found condenser coils are corroded from the salt air.


Spencer C.

Spencer C. Job Checkin

Tech had to remove molding and another tech to get new coil in the attic. Tech replaced coil, brazed with nitrogen, pressure tested, pulled a vacuum and adjusted charge. Tech verified proper operation. Tech put molding back up


Derek J.

Derek J. Job Checkin

Tech assisted in getting new coil in attic.


Matt C.

Matt C. Job Checkin

Tech performed esa on split heat pumps, found no challenges at todays visit Office to bill out for esa


Spencer C.

Spencer C. Job Checkin

Tech replaced compressor and filter drier, pressure tested, pulled a vacuum and recharged system. Tech verified proper operation and amp draw. Contractor warranty.


Luis R.

Luis R. Job Checkin

Tech found condenser had tripped breaker capacitor is within specs tech found when compressor would engage the amps would go to 200 then 60 amps then trip breaker. Tech added hard start kit and compressor kicked on no issues did not trip breaker tech spoke with office and informed technician to leave hard start kit. Tech ohmed compressor before installing hard start kit ohmed red once kit installed mega ohming yellow. Tech spoke with office informed them of findings.


Matthew L.

Matthew L. Job Checkin

Tech confirmed that main split system is on PSA. Mini split is not. Mini split doesn’t work. See previous diagnosis. Tech checked pressures on customer request. Tech found green dye in system, but system does not appear low on R22. Swept indoor and outdoor coils. Found no leaks. Compressor megged caution “yellow” at 100 megohms. System is cooling. Will check again next visit. Outdoor coil shows some signs of saltwater corrosion. Tech recommended planning for system replacement in the near future.


Juan  R.

Juan R. Job Checkin

4TWR6036N1000A/TEM6A0C36H31S & 4TWR6024N1000A/TEM6A0B24H21S


Kenny C.

Kenny C. Job Checkin

Performed ESA, discussed plasma air. Also highly recommended hard start kits for each system, to prolong the life of the compressor.


Nate R.

Nate R. Job Checkin

Tech washed and serviced all 3 units and found no challenges at this time customer was not here at this time as he does not live here full time it is not time to extended now customer has once more visit. Tech left 1 20x20 filter in kitchen did not have other 16x20 filter on truck.