2330 Indian Springs Rd
Dudley, NC 28333
(919) 734-9611

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Local Reviews
for garner, nc

Rated 5.0 out of 5 stars based on 14 customer reviews

Excellent Service!

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Great service!

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Excellent Work

Campbell was very professional. He was friendly and warm. Came into my home and proceeded to his job. His work was very sufficient.

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Excellent service

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Great & Friendly Service

Juan R was courteous, professional and knowledgeable!

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Amazing Service

I trust them with all my AC maintenance and check ups!

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Amazing service

Jason was very thorough…he explained everything he was doing and took his time to get it right!

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Great friendly service!

Tyler was very respectful when he came to the house. He quickly took care of my AC issue.

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Exceptional AC Installation Services

We watched our utility bills climb and didn't realize how bad it got until we got our first utility bill in the mail - after the installation. We saved 35% off our power bill and we have Jackson and Sons to thank!

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Great service

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John and Victoria Daniel

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Great Service

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Outstanding Service As Always!

I have been a Jackson and Sons customer for almost 12 years. The quality of service and professionalism regardless of the technician never changes. Outstanding service! A+ 100%.

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Great service

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Job Locations
for garner, nc

Joshua C.

Joshua C. Job Checkin

Tech dropped off (2) 23.25x21.5x1 washable filters. Picked up and signed for by Thomas Overby


Joshua W.

Joshua W. Job Checkin

Tech performed ESA, tech found no issues with either system at todays visit. Both systems are back on and operating properly at this time. Customer supplies their own filters. Tech spoke with customer about renewal and customer stated they wanted to wait for now, tech explained loss of benefits and gave quote to renew.


Luis R.

Luis R. Job Checkin

Tech installed customer supplied air scrubber tech installed in main supply connected to 24v to power air scrubber blue light turned on system is operating properly at this time.


David C.

David C. Job Checkin

Installed vent on EZ trap and seal around line set.


David  S.

David S. Job Checkin

-Performed CMA Full Service on 2 large Gas Package Systems, 1 Split System Heat Pump, 1 Dehumidifier. -Jackson Builders performed filter change on 6 back of house filter locations day prior. Left case of 20x20x1” air filters to be changed at management discretion, per maintenance agreement. -Smaller Gas Package System: Staff has been leaving grease trap dolly propped against unit. This has caused an excessive amount of grease to build up on unit cabinet. Grease has run to outdoor fan and down into condenser coil. Cleaned as able. Staff should discontinue leaving grease trap here. Condenser coil in poor condition and fins deteriorating. Grease has entered top side of coil at fan shroud. Fresh air intake filters missing prior to service. Nominal size 16x24” (qty 2). Actual size 24-3/8 x 15-3/4”. 1” thickness. Observed leaves and trash in filters as a result. Provided estimate for replacement $576.45. -Larger Gas Package System: Observed compressors 2 & 4 short cycle. Found compressors


David  S.

David S. Job Checkin

-Performed CMA Inspection on 3 Split System Heat Pumps, 1 Gas Package System, 2 Dehumidifiers. Replaced ceiling air filters. -Split System 1: Signs of pitting & heat damage on compressor contactor. Recommend replacing contactor. 2 pole 30 A. Provided estimate $268.08. R22 type system 20 years old and in overall poor condition. Replacement of system should be considered. -Split System 2 Main Dining Room Right: Signs of pitting & heat damage on compressor contactor. Recommend replacing contactor. 2 pole 30 A. Provided estimate $293.61. Outdoor fan motor capacitor tested weak. Recommend replacement of capacitor. Provided estimate $217.59. R22 type system 20 years old. Evaporator coil has been replaced prior. Replacement of system should be considered. -Split System 3 Main Dining Room Left: Evaporator coil leak found in Feb 2024. System void of refrigerant. Evaporator coil rusted/poor condition. Condenser was left off at prior service call (Feb 2024) due to void of refrigerant. System n


Joshua W.

Joshua W. Job Checkin

Tech found system is blowing 3 amp fuse. Tech found system to have low voltage short on pressure switch wire. Tech repaired wires and verified they didn’t touch copper tubing anymore. System is now back on and operating properly at this time. Maintenance supervisor left before tech could collect signatures.


Noah C.

Noah C. Job Checkin

Tech returned to perform leak search. Tech pressurized system with nitrogen and found a leak at suction line joint in copper line. Tech quoted $1,162.32 to repair leak not including refrigerant as maintenance stated they have their own refrigerant and can charge system up. Customer approved repair, tech brazed leak spot while flowing nitrogen and sealed leak. Pressure tested system for 30 minutes with no drop in pressure. Evacuated system to 500 microns, passed decay test. Billing out todays invoice per office, office will bill out last weeks invoice to correct email. Tech stated payment needs to be made within a week from today. 4/25/24


Derek J.

Derek J. Job Checkin

Upon arrival tech found system completely voided of Freon. Property manager did not answer the phone after 3 attempts. Tech emailed estimate to all 3 emails on file and will need to return once we get approval to further diagnose where leak is located at.


Matt C.

Matt C. Job Checkin

Tech performed esa, unit is working properly Tech recommended replacing uv bulb, customer would like installed next visit


Joshua C.

Joshua C. Job Checkin

Completed a full service on a LENNOX heat pump, cleaned coils, pans, cleared trap, changed filter, checked heat strips, capacitors, motor amps, T-stat, pressures.


Joshua C.

Joshua C. Job Checkin

Performed a Maintenance inspection on 3 Trane heat pumps, changed filters, checked T-stats, heat strips, motor amps, pressures, capacitors, cleared drain lines.


Kenny C.

Kenny C. Job Checkin

Performed ESA, tech found run load amps on compressor out of spec and over amping. Tech installed hard start kit to lower amps and extend life of compressor.


Ronnie P.

Ronnie P. Job Checkin

Tech performed ESA on 2 systems. Tech found no challenges or concerns with either system/operations of system. Tech added union to upstairs air handler. Both systems operating properly upon departure.


Chris M.

Chris M. Job Checkin

Tech washed and serviced unit and found no challenges customer did not wish for tech to enter home could not check delta t or thermostat at this time.