2308 Indian Springs Rd
Dudley, NC 28333
(919) 734-9611

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Local Reviews
for hookerton, nc

Rated 4.9 out of 5 stars based on 14 customer reviews

Inspection

  • Overall Experience
  • Quality
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He was very nice thank you

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excellent service

Noah is a experience is excellent and a good technician.

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Good service

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Good

He was good but at the wrong house Matt hope when you come on Monday you come to my place on 1700 Oakes Rd Hookreton NC 2-20-2023

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Got real good service

Just enjoy being talking someone that no there job

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Did good

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Good job

He was a very nice guy

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Good job

This young man did a great job

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Great service

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Great service

Great service and recommendations

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Great service

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Service outstanding

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Great Service

Was having heating problems. Problem was diagnosed and repaired in a timely manner.

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Job Locations
for hookerton, nc

Norman  A.

Norman A. Job Checkin

Handel broke off gate valve by meter Want estimate to replace two 1 in water meters


Derek J.

Derek J. Job Checkin

Upon arrival tech was informed system was still heating but there was water around it and wanted it looked at. Inspected system and all amp draws are within specs. Temperature readings are within range as well with heat strips cycling on and off properly. Tech suspects that water puddle was potentially from going into defrost cycle. System is operational at this time.


Landon C.

Landon C. Job Checkin

Tech preformed preventative maintenance and serviced system. Tech cycled heat to ensure system is heating properly for winter months. Tech found no challenges at this time. System is up and running with a delta t of 24.


Matthew L.

Matthew L. Job Checkin

Tech replaced inducer and inshot burners at no charge per office. Tested heat cycle without issue. Manifold pressure is 10" WC LP. No charge/service warranty.


Matthew L.

Matthew L. Job Checkin

Tech found inducer wheel broken apart. ComfortSite reports replacement part is BLW 1369 and that parts warranty is valid. Two inshot burners are highly corroded. Heat exchanger shows rust. Tech found no cracks or holes in heat exchanger. Gas pack is 9 years old. Neither inducer or burners are truck stock. Left W low voltage wire nut disconnected until heat can be repaired. Cooling mode is operating. System is not heating. No charge for callback. Tech quoted repair pricing.


Derek J.

Derek J. Job Checkin

Upon arrival tech began replacing rollout switch on Trane gas pack. Tech observed system operation for approximately 30-45 mins to ensure there were no more challenges. System is back operational at this time.


Matthew L.

Matthew L. Job Checkin

During ESA, tech found UV bulb to be blown. Tech recommends replacing UV bulb. Customer approved. No further issues found.


Derek J.

Derek J. Job Checkin

Upon arrival tech was informed that system had stopped heating again around 9pm the night before. Tech inspected system and found the resettable rollout switch was tripped again. Tech disconnected and bypassed switch to observe the flame with an inspection mirror and did not find see the flame coming out of the tubes. Tech also checked heat exchanger with blower on and manometer installed and got a 0.0” reading meaning heat exchanger does not have any cracks. Tech suspects roll out switch is failing and need to replace. System is still under warranty. Estimate was emailed to both emails on file and would like a time frame for getting the part in.


Luis R.

Luis R. Job Checkin

Tech found rollout switch was tripped. Tech reset switch and inspected system and found no challenges heat exchanger has rust but no holes at this time. Tech tested system found no challenges.


Ricardo  T.

Ricardo T. Job Checkin

Tech washed and serviced unit and found blower extremely dirty tech pulled blower and cleaned thoroughly tech also found dual run capacitor testing weak. System back up and cooling.


Spencer C.

Spencer C. Job Checkin

Tech found only one leg of power to unit. Tech traced down electrical and found no disconnect was installed and high voltage was wirenutted together and stuffed behind the lineset cover. Tech explained the electrical was installed incorrectly and would need to be rewired by a trusted electrician or unit replaced with a trusted manufacturer brand installed by Jackson and sons.


Spencer C.

Spencer C. Job Checkin

Tech found thermostat lit up but screen was blank indicating a failed thermostat. Tech replaced thermostat and found normal operation. System is cooling properly. Thermostat picked up from truck 16.


Romario  T.

Romario T. Job Checkin

Replaced a seized 3/4hp blower motor on a 90% furnace found by previous tech. Tested the blower operation, compressor also operated, costumer did state that he was going to take care of the outdoor capacitor on the condenser and also stated that they replaced their own fan motor as well.


Kyle W.

Kyle W. Job Checkin

FOUND 3/4HP 4 SPEED BLOWER MOTOR HAS FAILED. NEED TO ORDER AND RETURN TO REPLACE.


Joseph C.

Joseph C. Job Checkin

Tech found piece of foam insulation inside blower wheel causing really bad noise and causing suction pressure to drop. Tech fixed and found system running at correct pressures and cooling with 20 delta t.