2308 Indian Springs Rd
Dudley, NC 28333
(919) 734-9611

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Local Reviews
for swansboro, nc

Rated 5.0 out of 5 stars based on 4 customer reviews

Great service

Romario was Knowledgeable and friendly. He took the time to explain everything. Great company

  • Overall Experience
  • Quality
  • Experience
  • Punctuality

Quick and Professional Service

This Company consistently provides quick response times. All staff I have interacted with professional and knowledgeable. Excellent service.

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Great Service

Friendly and knowledgeable staff! I didn’t have to wait long for my appointment. Excellent service.

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  • Quality
  • Experience
  • Punctuality

Great Service.

Professional Service.

  • Overall Experience
  • Quality
  • Experience
  • Punctuality

Job Locations
for swansboro, nc

Romario  T.

Romario T. Job Checkin

Body shop office dual cassette mini split. Tech replaced a faulty Mitsubishi redlink thermostat with sensor. Tested heat mode afterwards. System is back heating. Repairs previously approved by Daniel.


Percy M.

Percy M. Job Checkin

PERFORMED CMA FILTER CHANGE, FILTER CHANGE IS COMPLETED. THERE IS A FILTER CHANGE REPORT AND PICTURES ATTACHED TO THIS INVOICE.


Romario  T.

Romario T. Job Checkin

Found a bad red link thermostat and board transmitter for one of the heads of the mini split. Tech informed Daniel about the findings and approved over the phone. Estimate was provided by previous tech back on November. Tech reset the mini split and managed to get one head operating for now. Redline thermostat and transmitter board would need to be ordered. Mitsubishi system.


Kyle W.

Kyle W. Job Checkin

Found ceiling space furnace fan blade out of balance, and play within motor shaft. Recommend replacement of both fan motor and blade. Office will price and contact for approval. Spoke with Daniel.


Spencer C.

Spencer C. Job Checkin

Tech found red link communication board blank and thermostat showing wait. Mini split head was stuck running AC. Tech swapped thermostat and red link board with a different head and found the board still blank but found the original head that was stuck in AC was now operating properly. Thermostat and board need to be replaced. Tech has attached estimate to the invoice.


Spencer C.

Spencer C. Job Checkin

Tech performed CMA FULL SERVICE on 6 split systems and 2 mini splits. Tech found Cond 3 TA2F fan pulling 1.7 rated for 1.3. AHU 2 down due to a failed thermostat. Thermostat is blank but is receiving 24v. RTU is down and has not ran since last CMA visit. Office is sending over repair quote. Tech sent email with other estimates attached.


Joseph C.

Joseph C. Job Checkin

Tech found fire panel throwing trouble code not allowing system to come on. Tech found smoke detector was modified with hose on the end tech took off and discovered it was cut, detector will need to be replaced. Compressor 1 is still shorted to ground compressor 1 contractor melted and missing 80amp fuse. All was diagnosed last August, tech informed management to call alarm company regarding alarm issue and we need to quote for repairs. Tech recommends replacing system due to all challenges and age.


David  S.

David S. Job Checkin

-Performed CMA Full Service on 9 Rooftop Package Heat Pumps, 5 Mini Split Heat Pumps, and inspection of 2 hanging heaters. -RTU-1: Did not observe condenser fan motor #2 operate with call from thermostat or with unit in test mode. Verified connectivity at previous splice for motor. Confirmed problem is with motor by swapping connections with other motor. Recommend replacement of condenser fan motor 1/2 hp 480v. Provided estimate for replacement of motor. -RTU-6: Pulley and belt off of exhaust air blower. Recommend demand tech to diagnose/identify needed repairs upon request. -RTU-7: Bottom outdoor fan motor capacitor tested below threshold. Recommend replacement of capacitor. Provided estimate for replacement of 25 mfd capacitor. Replaced with on site approval from Daniel. Circuit 2 compressor jars when coming on. System diagnosed with leak in evaporator coil Feb 2024. -RTU-8: Circuit 1 compressor does not operate. System circuit 1 diagnosed as void of refrigerant Feb 2024. -RTU-9


Kyle W.

Kyle W. Job Checkin

Tenant stated system has not been keeping temperature inside home. Found system low on charge. Oily substance within auxiliary drain pan. Located (2) areas within evaporator coil leaking. System has also had intermittent challenges with variable speed condenser fan motor as well. Unable to duplicate at this time, but motor may be failing based on past findings with another company. Spoke with Kevin. Built estimate for repairs. Costly repairs may not be recommended. System is out of warranty. Requested field supervisor to quote system replacement as well. Will call when a decision is made with homeowner.


David  S.

David S. Job Checkin

-Dispatched to identify problems with Mini Split heat Pump in Data/Server Room. Dispatch states massive refrigerant leak. System was cooling with only a 12 degree temperature difference at last service. Maintenance not on site at time of arrival. -Found air handler in server room not operating. Unable to identify any leaks with sniffer at evaporator coil. Found no high voltage at air handler. Found no high voltage at condenser in middle courtyard. Found no continuity through time delay fuses in disconnect. -Found compressor failed megohm test on all 3 terminals. Found compressor shorted to ground. Compressor has failed and unit is non operational. Customer should consider cost of compressor replacement versus price of system replacement. Other issues may be present in system pending compressor replacement. Field supervisor should provide options for customer.


David  S.

David S. Job Checkin

-Performed CMA Filter Change on 6 Split System Air Handlers & 1 Rooftop Package Unit. Cleaned filters on 2 mini splits. -Management states no one on site to provide access for rooftop unit. Requested that filters be left for maintenance to replace another day.


Derek J.

Derek J. Job Checkin

Leveled air handler.


Derek J.

Derek J. Job Checkin

Tech got information off CFD-15 butterfly dampers for office to order new fuse links. Need 10 in total to make repairs


David  S.

David S. Job Checkin

-Performed CMA Full Service on 19 split systems and 2 mini split systems. Verified operation of oven hood exhaust fan and make up air. -Split System 1: Outdoor fan motor capacitor tested weak at prior visit. Recommend replacement of capacitor. -Split System 2: Outdoor unit turned off at disconnect. System previously diagnosed for shorted indoor fan causing transformer to burn up (7/31/23). Did not operate system at time of service. System not operational. -Split System 3: Outdoor fan motor capacitor tested weak at prior service. Recommend replacement of capacitor. -Split System 4: Found heat strip contactor coils show signs of severe heat damage at last service. Corrosion on backs on heat strips contactors. Recommend replacement of contactors. -Split System 6: Outdoor disconnect left off at prior service due to diagnosis for system void of refrigerant (7/31/23). Did not opera


David  S.

David S. Job Checkin

-Returned to replace time delay relay & control board per prior approval as recommended Sep 2023. -Diagnosis on Sep 22, 2023: Found no call at new contactor on compressor circuit. Verified voltage from transformer and call from thermostat. Time delay relay board not operating as intended, therefore not providing 24v call on Y circuit to contactor. Temporarily bypassed time delay relay board to provide operation of system. Recommend replacement of time delay relay & board. -System is still not operational per diagnosis Nov 27, 2023: Found circuit breaker for air handler tripped upon arrival. Found thermostat had wrong setting for reversing valve. Was cooling in heat mode and heating in cool mode. Corrected setting and verified modes of operation. Supply damper fuse links caused dampers to close at 10 locations. Recommend replacement of damper fuse links. Causing a complete lack of air flow in system. System to be left off until repair can be made. -Replaced relay board per prior app