Romario was Knowledgeable and friendly. He took the time to explain everything. Great company
Overall Experience
Quality
Experience
Punctuality
This Company consistently provides quick response times. All staff I have interacted with professional and knowledgeable. Excellent service.
Overall Experience
Quality
Experience
Punctuality
Friendly and knowledgeable staff! I didn’t have to wait long for my appointment. Excellent service.
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
{RTU-5 — Office area} — Customer reported that the system is blowing hot air, regardless of thermostat setting turned off, heat, or cool. — Noted no 24V call for heat strips on W2 terminal and observed heat strip contactor #1 energized and blower running. The only circuit energized was O/B, in heat mode. Checked thermostat programming and found O/B energized in heat. Adjusted to O/B energized in cool. — Disconnected O wire from RTRM board and noted fan and heat strips shutting off normally. When O wire is reconnected, fan and heat strips engage, with all other thermostat wires de-energized. Disconnected all thermostat wires except for O wire from RTRM board and directly energized the O wire, observing same conditions. — RTRM board is faulty and needs to be replaced; customer approved part order. — Honeywell Vision Pro 8000 thermostat was intermittently unresponsive and may need to be replaced. Advised customer it may be replaced after the RTRM board is replaced and further diagnose
On todays visit Tech returned to replace 1/2HP 480v fan motor for RTU-1 fan motor #2. -Tech has gotten approval from customer to replace fan motor for RTU-1 and approval to replace 3-25mf capacitors for RTU-6 #1 fan, RTU-6 #2 fan and RTU-8 fan. - All repairs have been completed, there are pictures of repairs attached to this invoice.
Performed CMA Inspection on 9 rooftop RTU Package systems and 5 Mini Split Systems. -RTU-1 condenser fan motor #2 not operating due to motor windings shorted to ground. -Recommend replacement of 1/2hp 480v fan motor, there is an estimate provided for replacement of motor attached to this invoice. -There will be someone from our office reaching out with some options for replacement of system if that would be a better option. - Air handler #3 inside garage Breakroom is not in operation. -Tech spoke with manager and upon managers request customer would not like any options to replace this system. -RTU #6 has 2 fan capacitors both rated 25mf. Fan capacitor #1 tested weak at 23.07mf, and fan capacitor #2 tested weak at 23.74. - Both capacitors or due for failure, recommend replacement of both fan capacitors. - There is an estimate attached to this invoice for replacement of both fan capacitors for RTU #6. -RTU #8 fan capacitor rated 25mf tested weak at 23.87mf. Capacitor due for failure, re
Body shop office dual cassette mini split. Tech replaced a faulty Mitsubishi redlink thermostat with sensor. Tested heat mode afterwards. System is back heating. Repairs previously approved by Daniel.
PERFORMED CMA FILTER CHANGE, FILTER CHANGE IS COMPLETED. THERE IS A FILTER CHANGE REPORT AND PICTURES ATTACHED TO THIS INVOICE.
Found a bad red link thermostat and board transmitter for one of the heads of the mini split. Tech informed Daniel about the findings and approved over the phone. Estimate was provided by previous tech back on November. Tech reset the mini split and managed to get one head operating for now. Redline thermostat and transmitter board would need to be ordered. Mitsubishi system.
Found ceiling space furnace fan blade out of balance, and play within motor shaft. Recommend replacement of both fan motor and blade. Office will price and contact for approval. Spoke with Daniel.
Tech found red link communication board blank and thermostat showing wait. Mini split head was stuck running AC. Tech swapped thermostat and red link board with a different head and found the board still blank but found the original head that was stuck in AC was now operating properly. Thermostat and board need to be replaced. Tech has attached estimate to the invoice.
Tech performed CMA FULL SERVICE on 6 split systems and 2 mini splits. Tech found Cond 3 TA2F fan pulling 1.7 rated for 1.3. AHU 2 down due to a failed thermostat. Thermostat is blank but is receiving 24v. RTU is down and has not ran since last CMA visit. Office is sending over repair quote. Tech sent email with other estimates attached.
Tech found fire panel throwing trouble code not allowing system to come on. Tech found smoke detector was modified with hose on the end tech took off and discovered it was cut, detector will need to be replaced. Compressor 1 is still shorted to ground compressor 1 contractor melted and missing 80amp fuse. All was diagnosed last August, tech informed management to call alarm company regarding alarm issue and we need to quote for repairs. Tech recommends replacing system due to all challenges and age.
-Performed CMA Full Service on 9 Rooftop Package Heat Pumps, 5 Mini Split Heat Pumps, and inspection of 2 hanging heaters. -RTU-1: Did not observe condenser fan motor #2 operate with call from thermostat or with unit in test mode. Verified connectivity at previous splice for motor. Confirmed problem is with motor by swapping connections with other motor. Recommend replacement of condenser fan motor 1/2 hp 480v. Provided estimate for replacement of motor. -RTU-6: Pulley and belt off of exhaust air blower. Recommend demand tech to diagnose/identify needed repairs upon request. -RTU-7: Bottom outdoor fan motor capacitor tested below threshold. Recommend replacement of capacitor. Provided estimate for replacement of 25 mfd capacitor. Replaced with on site approval from Daniel. Circuit 2 compressor jars when coming on. System diagnosed with leak in evaporator coil Feb 2024. -RTU-8: Circuit 1 compressor does not operate. System circuit 1 diagnosed as void of refrigerant Feb 2024. -RTU-9
Tenant stated system has not been keeping temperature inside home. Found system low on charge. Oily substance within auxiliary drain pan. Located (2) areas within evaporator coil leaking. System has also had intermittent challenges with variable speed condenser fan motor as well. Unable to duplicate at this time, but motor may be failing based on past findings with another company. Spoke with Kevin. Built estimate for repairs. Costly repairs may not be recommended. System is out of warranty. Requested field supervisor to quote system replacement as well. Will call when a decision is made with homeowner.
-Dispatched to identify problems with Mini Split heat Pump in Data/Server Room. Dispatch states massive refrigerant leak. System was cooling with only a 12 degree temperature difference at last service. Maintenance not on site at time of arrival. -Found air handler in server room not operating. Unable to identify any leaks with sniffer at evaporator coil. Found no high voltage at air handler. Found no high voltage at condenser in middle courtyard. Found no continuity through time delay fuses in disconnect. -Found compressor failed megohm test on all 3 terminals. Found compressor shorted to ground. Compressor has failed and unit is non operational. Customer should consider cost of compressor replacement versus price of system replacement. Other issues may be present in system pending compressor replacement. Field supervisor should provide options for customer.
-Performed CMA Filter Change on 6 Split System Air Handlers & 1 Rooftop Package Unit. Cleaned filters on 2 mini splits. -Management states no one on site to provide access for rooftop unit. Requested that filters be left for maintenance to replace another day.
