Was very pleasant person. Diligently did his job and explained everything that needed explaining. Nice person to deal with.
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Donnie was extremely tedious and thorough. He spent time to explain what he was going to do and why. He also explained the operation of the AC system and how it should respond to the maintenance he applied.
Overall Experience
Quality
Experience
Punctuality
Donnie was extremely tedious and thorough. He spent time to explain what he was going to do and why. He also explained the operation of the AC system and how it should respond to the maintenance he applied.
Overall Experience
Quality
Experience
Punctuality
Work was done quickly and the men arrived when they said they would
Overall Experience
Quality
Experience
Punctuality
Technican explained the functionality of my equipment. He showed me how each part works and what my options were in repairing the unit. Tech was courteous and friendly.
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
I Have never been a fan of the Price per unit charge for the yearly inspections at this location. I have never paid much more than a $100 dollars personally to have my AC checked in the spring (2 units- HP+ single) and my Heat checked In the Fall (Gas furnace + heat pump). The equivalent for J &S would be over $400.00 per year. Occasionally my HVAC tech may have to go over the hour and then I'm pro-rated. The "Service Contract" was also a very"hard sell". The Company usually benefits more than the Customer for these service agreements overall. I agreed to the Service this time based on the discount parts & repair of the Gas-pack unit and +/- service needed on the Heat pump in the near future. I believe that companies should always give their customers the best price on parts and service whether or not they sign up for special service contracts or not. The quality of Work was excellent. House will be going up for Sale soon, so this won't be a long term issue for me.
Overall Experience
Quality
Experience
Punctuality
Service was fast and great. Serviceman was polite and explained every facet of what he did. Couldn't have been any better. Nice experience. Learned lots I didn't know. Thanks again
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Tech is performing annual maintenance on a Trane package heat pump.
Tech is repairing a new style TRANE split system heat pump.
Tech is performing annual service on a TRANE package unit.
Tech is performing annual tune up on a new style Trane package heat pump.
Annual maintenance on a Trane package heat pump.
annual maintenance on a Goodman package heat pump.
Tech is performing annual tune up on on a new style Trane package heat pump.
