All three of the young men who installed our new heat pump were great. They were conciouncicus, quality minded and did an overall great job
Donnie was great from start to finish! He was polite, professional and very informative on every question I had. If everyone at Jake’s interacts and does the job like Donnie, then there should be no other option for plumbing needs.
Drew went above and beyond for my service call, he was excellent to work with, thorough in all that he did, and was very personable, knowledge, and informative during the process. I would Recommend him 10/10 times
Josh is very professional and takes time to explain the problem.
Josh from Jakes does exceptional work every time he is here to service our equipment. Very professional and nice. Very customer oriented.
Josh is a very experienced technician and he patiently waited while I explained all the concerns I had and why I had called to have a technician come out. After patiently listening to me, and explaining why he thought certain things were happening, because of the experience he has had over the years, I went with him to look at the furnace. His assessment of the problem was accurate and pointed the problems out to me. I am very pleased with the service I received from Josh. I would highly recommend him.
Lance was very friendly, helpful and consultative. He even helped us understand the importance of regular maintenance. We understand there were probably more important emergencies so the reschedule is no big deal. Thank you for the service, Lance was excellent!
Donny was extremely professional and nice! He fixed an issue I’ve had for 2 years in under 5 minutes!