Jakes Service team started with a courtesy call. Cameron showed up and was ready to work. He took time to explain everything he was there to do, and how he would communicate that information to me. Cameron was professional and knows his trade. I was able to understand everything he explained to me. His work was efficient and Cameron was upfront about the status of our Furnace. We appreciate his hard work and knowledge and will use Jake's again in the future. THANK YOU!