Don was so helpful. He listened to me explain the problem we were having and took the time to go over all my concerns. He also walked me through each step of what he was doing. Amazing customer service.
Don, Will and Sammy did a great job installing my new water heater. Will use Jake’s again in the future.
Your service rep was beyond what I expected. She went out of her way to get a new filter for me and then came back to put it in the furnace. She was so pleasant to talk to and explained various issues to me. I wish we could clone her to all service oriented businesses. She is a true gem!!!
I am so greatfull for the entire service. You listened to me and got someone out here immediately. Better even it was someone who has been here before and was so thoughtful. Thank you again for great service all the way around.
Absolutely the best customer service! John was an amazing technician and went above and beyond. Our sales person made sure we got exactly what we needed for what we could afford.
Cameron G from Jake's Heating, Air, and Plumbing was right on time He kept us informed on everything he was doing as well as letting us know of his recommendations for future services we may want to consider. Very happy with the experience
Very good experience. Reworked their schedule to accommodate my days off. Professional.
Donny awesome customer service ,,pleasant personality and most important great at what he does and cleans up, always welcomed back.