You sent Andrew out within an hour of my call, the young lady I spoke with (Jessica I believe) was extremely polite and very helpful. Andrew was very nice and professional. He did a walk through of the system and determined the upstairs thermostat was not working and was shot. He installed a new thermostat and all is working great. Thank you, I will highly recommend your company to others. Chris Potter
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Andrew did a terrific job! He was on time, assessed the problem, and fixed it! I am very satisfied!
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Most professional and knowledgeable service technician period. It is a great job!
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It's always good and professional. Reasonably priced too...
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James Thomas Heating & Cooling will continue to be my go to! I’ve been a customer more than 6 years. Great service! Professional employees.
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Joey Bright introduced himself and donned shoe covers. Went to check the thermostats to assure the cooling system was supposed to be running. He then checked the outdoor unit, which had not been operating, and it was running. he then checked the refrigerant pressure and the running capacitor, and both were okay. He inspected the rest of the unit and commented that the fan motor may be suspect, but since everything was running properly, he would get the prepper motor replacement listed on my account so if I needed a new one they could order it right away. Very thorough and with good follow-thru
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Billy is a great guy and gave wonderful service. It's great to have somebody who knows what they're doing and can get the job done as quickly and efficiently as possible. John Thomas Heating And Air delivers.P
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We’ve used James Thomas HVAC for over 10 years for multiple homes. Excellent, knowledgeable service technicians, responsive and helpful office staff. Billy, our current technician, is the BEST!
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On time! Efficient and very knowledgeable! Pleasant personality!
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Service appointment was a breeze as usual…right on time, super fast, and extremely polite and professional!!
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Found week capacitor as well as clogged filters replaced tested operations all is working perfect now
Replaced outdoor fan motor cleaned indoor coils tested operations all is working as it should
Found bad cap replaced tested operations all is working as it should now
Did a full clean and tune on system as well as cleaned out sink drain that was clogged
Replaced bad capacitor tested operations all is working as it should
Found bad capacitor and contactor replaced tested pressures operations all is working as it should
Found outdoor fan motor ceased will need to return to replace
Found blown capacitor replaced found clogged filter replaced all is working as it should
Found bad thermostat on upstairs zone replaced tested operations all is working as it should
Found wires swapped on I out and output for April air corrected
Replaced dampers and reprogrammed thermostats all is working as it should
