We will be recommending these folks...... Great Job they did
Wonderful experience today with our Tech, Billy. He arrived punctually, was very courteous, knowledgeable, professional, personable and answered any questions we had thoroughly. Also, gave suggestions to ensure our unit continues to give its best performance. We are very pleased with Billy and James Thomas Heating and Cooling and are repeat customers for years, always recommending them to friends and family in the Blue Rudge/Ellijay area.
Scotty provided (and always does!) outstanding customer service. He is very thorough and always explains what has been performed. He is a dedicated professional that really cares about his customers!
We were due for our spring heating and A/C tuneup, the company gave us a two hour window as to when to expect the technician.The technician called midway into that window and said he was 10 minutes out, the technician Andrew showed up 10 minutes after he called,he was very friendly, polite and professional, he answered all my questions, wore shoe covers when he went upstairs, he did an amazing job I would highly recommend Andrew for any of my heating and A/C needs.
James Thomas installed our two Lennox HVAC systems two years ago and Andrew recently completed the annual service on our HVAC systems and Navien tankless hot water heaters. Everything at James Thomas, most importantly their people, is absolutely outstanding! Andrew and James Thomas are 10*.
Andrew was great, excellent service, patient and very helpful.
Andrew is kind,considerate, knowledgeable about HVAC systems, prompt, helpful, and efficient. I couldn’t ask for a better technician. Thank you!
I was very happy with the repair and customer satisfaction from recent visit. Technician was friendly, informative and quick. I will use you guys every time.
Awesome service! The technician was on time, professional and very pleasant.
Robbie has helped us on many occasions with our HVAC system. He is always efficient and polite.
Robbie is a rock star in my book. He found the problem quickly and got me up and running.