Needed an inspection and quote before completing a purchase of an aging home. James Thomas Heating and Cooling were very thorough, professional and timely!
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James Thomas HVAC has always been professional, honest, and personable in our transactions with them. We continue to rely on them.
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Christian serviced our unit on a Saturday after a problem developed late Friday night. He was a very nice young man, respectful and professional. I will always call James Thomas Heating and Cooling for services here on out.
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scotty was a true professional and a gentleman we’ve been at this home for almost 4 years and always had great service from James Thomas hvac would highly recommend them!!
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What a great company to work with. Always helpful and thorough. Office staff and technical staff understand and exercise customer care.
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You sent Andrew out within an hour of my call, the young lady I spoke with (Jessica I believe) was extremely polite and very helpful. Andrew was very nice and professional. He did a walk through of the system and determined the upstairs thermostat was not working and was shot. He installed a new thermostat and all is working great. Thank you, I will highly recommend your company to others. Chris Potter
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Andrew did a terrific job! He was on time, assessed the problem, and fixed it! I am very satisfied!
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Most professional and knowledgeable service technician period. It is a great job!
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It's always good and professional. Reasonably priced too...
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James Thomas Heating & Cooling will continue to be my go to! I’ve been a customer more than 6 years. Great service! Professional employees.
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Joey Bright introduced himself and donned shoe covers. Went to check the thermostats to assure the cooling system was supposed to be running. He then checked the outdoor unit, which had not been operating, and it was running. he then checked the refrigerant pressure and the running capacitor, and both were okay. He inspected the rest of the unit and commented that the fan motor may be suspect, but since everything was running properly, he would get the prepper motor replacement listed on my account so if I needed a new one they could order it right away. Very thorough and with good follow-thru
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Ran new wire for customer to make equipment 2 stage as it was not done before
Lennox heatpump maintenance and filter change
