Technician scotty was top notch. Explained everything and handled the service perfectly. Will definitely ask for him again in the future.
It always a pleasure to have Robert do our service inspection he does a great job always willing to answer any questions we may have we are so happy with all the staff and Tina has a special place in our heart
I usually have Robert as my service guy. Always thorough, knowledgeable, doesn't need following, ALWAYS tests the system before he leaves. Was not so on my routine service call on Thursday. For some reason, they needed to move the freezer and shelving in my basement, Robert never needed to. Apparently, when they put the freezer back in place, they unplugged the system. If they had done a final check on the system, they would have caught it, but they didn't. They were not nearly as competent as Robert has been. I had to make a call when I realized that they system wasn't even working on Saturday morning, The weather had changed, and I needed the heat. Had not needed adjusting the past couple of days so I missed it. 5 stars for Robert, 1 star for the others. Please send Robert next time...
They call prior to arrival to make sure that we were home and everything was fine. Tech explain everything that he was doing to the system and why. Very knowledgeable. Answered my questions and concerns about the system.
Scotty was an expert. He had us up and running (cooler air) fast!
Great prompt service! Scotty arrived on schedule and took care of my problem quickly and professionally! I definitely recommend this company!
I would recommend them to my friends and neighbors
Absolutely amazing service! They were informative, on time, helpful, and so thoughtful! They absolutely went above and beyond, and I'll definitely be suggesting them for any and all needs to my friends and family! Thank you so much for all you did!
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