Scotty is the greatest. He is always on time, has great attention to detail, and completes each task with expertise.
Key Points: (A) Office staff is great to work with, answers the phone, returns calls and timely scheduling. (B) Service technicians, professional and knowledgeable. Problem solving and proactive solutions (C) Information technology and informative with programs, scheduling and invoice details of operations.
Just recently switched to James -Competitive maintenance pricing compared to other companies in the area- they cover all aspects for your HVAC needs . Communication and customer service has been great! Very satisfied.
Since I’ve been using them, I haven’t had a bad experience to complain about. The techs are respectful and courteous and do a great job of making sure our system works as it should.
Robert always does a professional job, no issues and appreciate his service!
Scotty and team at James Thomas Heating and Cooling are top of the line at communication and providing any service they offer. Highly recommend!
Scotty never fails to deliver! Great communication, timely arrival and most importantly, expertise without question. He called prior, showed up within a minute of when he said he’d arrive and fixed the heater w/o issue. Communicated what was going on the whole time. Cannot recommend enough! All service calls should be this good.
arrived quickly, determined issue and resolved it very timely.
Technician scotty was top notch. Explained everything and handled the service perfectly. Will definitely ask for him again in the future.
It always a pleasure to have Robert do our service inspection he does a great job always willing to answer any questions we may have we are so happy with all the staff and Tina has a special place in our heart
Lennox duel fuel maintenance and filter change
Lennox duel fuel heatpump maintenance and filter change.
Bryant duel fuel maintenance and filter change
Lennox duel fuel system maintenance and filter change
Cooling maintenance on Lennox equipment
Routine cooling maintenance on Trane heat pumps
Rheem heat pump maintenance