Gary did an amazing job...came out the same day and replaced our heating system. Excellent customer service!
Gary was friendly, professional and cleaned up. He was knowledgable about where to replace the thermostat or replace the hot water heater.
After a thorough examination of our heating situation, an accurate and easy to understand description was given for the work that needed to be performed in order to solve the problem. Throughout the job, the technician’s interaction with me was courteous and considerate.
John and Howard were on time and cleaned up as they went.
Ray did an outstanding job with the repair! Didn't feel like I was bothering him with the many questions I had for him. Most techs I've had in my home for different repairs over the years always seem to be bothered or not happy to be there. Very personable service!
I have other plumbing issues that my "previous plumber" has yet to fix. I will be contacting you in the very near future to complete a new task. Thanks Gary, I really appreciate all you did you went above and beyond that 1st day. Jill you have also been very helpful
Response from O'Donnell Plumbing, Heating & Air:
Thank you so much for filling out our Survey! We appreciate all of our customers comments and feedback. We are very pleased that we met all your expectations! Our customers 100% happiness and satisfaction is our goal! Thank you again!
Robert, who responded to my problem, was very professional and answered all my questions, and gave me information on how to use my system more efficiently and gave me tips on how to make the airflow better in my home. He wrote up a report and went through it step by step as to what he did while he serviced my unit. Very professional and friendly. He put my mind at ease.
Response from O'Donnell Plumbing, Heating & Air:
Thank you very much for taking the time to fill out our Technician Robert's survey. We value our customers and appreciate your feedback. We are happy when our customer is happy and satisfied 100%! Have a Happy Thanksgiving!
Response from O'Donnell Plumbing, Heating & Air:
Thank you so much for taking the time to complete our servey. We appreciate our customers feedback and value their opinion!