On time; professional work product; courteous reps; fair pricing.
John arrived on time and listened to all my concerns about the new or replacement water line. He explained the repair process and the quote was provided within minutes.
Ray was courteous, professional, fixed our problem quickly and gave us a good estimate on some other work we are looking to do.
My serwer clog was only a few feet down, It appeared to have been cleared friday afternoon for 150$. The clog was back when i got home and tried to use kitchen sink. I had to call again and pay another 125$ for "night" service. That did not sit well with me. I felt I was scammed
Response from O'Donnell Plumbing, Heating & Air:
Thank you so much for filling out our Survey! We appreciate all of our customers comments and feedback. Our customers 100% happiness and satisfaction is our goal and we happily refunded you back your $125.00 for the emergency call fee as it was our oversight. We apologize for any inconvenience and hope you see that we value our customers and always do right by them! Happy New Year!
I called to check out a 14 year old water heater and for $49 I got it inspected and flushed and the whole house was inspected too. They were on time, friendly and informative. I highly recommend for the price.
Came out on Saturday afternoon for an emergency, very professional and friendly, reasonable pricing and a great fix. Gary saved the day!
Plumbing and heating inspections
Replaced dryer venting
Mini split install
Replacing laundry valves