Shawn was knowledgeable, polite and did s great job. We are very pleased with our experience.
Overall Experience
Quality
Value
Convenience
Response from MoreVent Heating Cooling Plumbing:
Susan thank you for your five-star review! We are glad to hear the Shawn did a great job for you!
Overall Experience
Quality
Value
Convenience
We spent $13,000 on a new furnace/ac unit in September 2016. $13,000. We had our “FREE” annual check up (we are signed up for the “GOLD” package) only to be told we needed to pay $175 in replacement parts. ON TOP OF THAT, we were told we needed to pay an additional $125 for another part which we decided to forgo due to this unexpected cost. I am at a loss of words considering we have paid such an extensive amount of money for a new unit only to be told things need replaced less than 24 months after installation. Unfortunately I cannot recommend morevent due to this issue. SIDE NOTE: we had an appointment set for 1/18. My husband waited for the two hour window and no one showed. I called and spoke with Jess, and she admitted the person who scheduled the appointment scheduled it wrong. A new appointment was set for 1/19. Just a total disappointment from beginning to end.
Overall Experience
Quality
Value
Convenience
Response from MoreVent Heating Cooling Plumbing:
Ronald, thank you for much for your review! We truly value your feedback!
Overall Experience
Quality
Value
Convenience
Overall Experience
Quality
Value
Convenience
Response from MoreVent Heating Cooling Plumbing:
Betty, Thank you for the five-star review! We truly value your feedback!
Overall Experience
Quality
Value
Convenience
Jim was exceptionally helpful and very knowledgeable in explaining things to me. He is an excellent technician and an asset to your company.
Overall Experience
Quality
Value
Convenience
Overall Experience
Quality
Value
Convenience
Overall Experience
Quality
Value
Convenience
I thought bob did a great job and was at our house within the time period I was told he would be there. He finished by explaining everything he did and a great tip on conserving energy.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
service was good and service person was polite and efficient
Overall Experience
Quality
Price
Convenience
Very helpful and explained what he was doing to clean my heater and air conditioner. Very polite and professional.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
