Efficient diagnostic procedure and at least a temporary solution of problem. Most companies wave the diagnostic charge when repair are made - MoreVent does not, making their services higher priced than others. Adding more refrigerant (2 pounds) and a sealer should not cost $700.
Keith was here within the two hour window of 2 to 4. He was here a little after two. He is very professional and very polite. He put his shoe covers on before he stepped off the carpet in my foyer. He explained everything he did and even offered to change my filter. He took the time to hose down my air conditioner unit. That is great service. Also, last summer I had a problem with my a/c unit. Morvent offered same day service when I called in the afternoon. I was going out and it stormed and was cooling down. I told them the next day would be fine. Keith happened to be the service rep. I tell everyone about the great service you give and offered to come out the same day. I am very, very satisfied with your service and will continue to be a loyal customer. Thank you, Morvent.
As always, the Morevent Professional (Eric) was courteous, clean, and did a great job!
Response from MoreVent Heating Cooling Plumbing:
Jennifer, thank you for your feedback! We truly value your relationship!
Morvent did a great job. Very professional and excellent service as always.
This is Phase 1 of a 2 -part repair. Plumber Mark was thorough in his assessment of the situation, and well-informed as to what needed to be done next
Keith did a great job. He explained everything to me and was very thorough in his inspection and repairs.
When I asked questions, they were answered greatly in detail.
I tried to put my heater on yesterday morning for the first time, but no luck!! Called Morevent and Keith was on the job!! Keith came diagnosed the problem and repaired the unit. Our home is nice and toasty now. Thank you for your great service we know we can always depend on Morevent to get the job done right!!
Full system tune up. Replaced 1/2" union, gas
Thermostat blank. Removed electrostatic filter (plugged). Installed standard filter and recommended not using the electrostatic filter. Also pulled and cleaned condensate pump and blew out vinyl tube. Also flushed pump 3 times
Field supervisor on compressor. Had power surge to house. Found bad compressor. Quoted to replace and set up comfort advisor visit.
Precision Tune Up
Annual heating and cooling precision tune up silver club member low R22
Annual heating and cooling precision tune up silver club member
Tune up trane system
Daikin heat pump tune up and American standard gas furnace tune up.
Annual heating and cooling precision tune up gold club member
Replaced outdoor fan motor on luxaire air conditioner
Need to return with outdoor fan motor v