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Colton was absolutely amazing. Kept me informed every step of the way. He really went above and beyond I was beyond pleased with the service.
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I shared on Facebook because this link kept asking me to identify things in mosaic pictures and would never approve my identity. (I hate those things.) Anyway, our experience was super! Kevin came out right away when our water heater quit working. He diagnosed the issue, presented options, and then arranged for Josh to come that afternoon to replace the unit plus bring the installation up to code. The service was amazing! A+
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2 plumbers showed up for the job. Both were professional and courtesy. I will use On Time again if needed.
Response from On Time Plumbing, Heating & Air:
We're delighted to hear that you had a positive experience with us. Thanks for taking the time to leave a review.
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Cody was professional and efficient in the time he was here. I was very pleased.
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Response from On Time Plumbing, Heating & Air:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
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On Time sent someone right away to deal with our air conditioner not working. He fixed it quickly and suggested options for other HVAC work we may want to have done based on his inspection. He was very knowledgeable.
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I just took for granted with the age of our system and as long as it was running, it was needing a recharge. Serviceman spent a little extra time with me for educating me and this visit was worth twice what I was charged.
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The technician gave me what I feel like was a fair explanation of what was going on with my system. He answered the questions that I had. The pricing that I was quoted to fix it was egregious.
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I was happy he backed up his work
Response from On Time Plumbing, Heating & Air:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Colton was extremely pleasant and very professional. He was quick and did and outstanding job.
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He went above and.beyond our expectations. Very friendly and cordial. He did an excellent job.
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