Having a scheduled appointment time saved us time in our busy schedule. The phone reminders were appreciated as well. Technician put on shoe covers to protect our floors. Very thorough and courteous.
This was a thorough clean & check. System operating fine.
Got a call back within about a half hour at 9pm at night. Brad showed up about a half hour later and quickly diagnosed the problem and fixed it. Now it turns out it was just the furnace air intake that was clogged with snow/ice and all he did was take a screwdriver and knock the clog out, but nevertheless I would not have thought to check that so lesson learned.
The service tech, brian,was right on time and explained what he did so I could understand
Brian has been servicing our air and heat for a number of years. He always does a very complete job for us. We are lucky to have him do this service for us!
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