HIGHLY HIGHLY recommend Perrysburg Plumbing!! Right from the start I was impressed. Zak changed my filters for the winter, took pictures of my unit and gave me a report. I'd need a new system at some point, however, was not pushing me to have it done immediately. I chose now as I didn't want to take the chance and have no heat in the winter. He e-mailed me three options, with pricing, and I discussed them with him. He answered all my questions, even explaining his answers. Zak NEVER pushed me towards the most expensive unit. Made my choice and the whole unit was installed November 11. Tyler and DJ were the installers. They were very good and considerate. I wasn't planning on having the air conditioner installed as it was cold and windy outside, but it all was completed. Tyler explained the new thermostat. Naturally I had questions and he took time explaining things to me -- very much appreciated. But most important, they were all very personable. I'm a people person and I like interacting with people (not the whole time they're working). To me, it establishes a connection with the company, giving you an ease when you have to contact them again. Also, the office people are friendly. Most of the time I talked with Shirley and what a good introduction to the company she is. Her personality is real and delightful. You could tell that she enjoys her job and dealing with people. Perrysburg Plumbing gets five stars on everything!
