Overall Experience
Quality
Price
Convenience
I am in awe at the quality of your employees . This young man Joseph tech # 1971 was one of your best. From the moment he arrived till he left, he was so knowledgeable and explained so much to me. So very patient and kind. Everything he did was great and never left a mess. Not an easy job and nothing seemed to bother him. I’m a lucky customer and you are lucky to have him on your staff. Thank you Pride!
Overall Experience
Quality
Price
Convenience
This gentleman was amazing. So very thorough. He found Freon leaking internally on the suction line, the big pipe. We were so relieved the leak was finally found. He had to solder in order to repair. He explained every step of the repair. His technical skills were right on. He also gave us advice on a specific filter made by Honeywell exactly to the measurements and quality best for our unit. While performing his final tests, he noticed a loose connection in the PVC drain pipe. He cleaned and glued. This was causing the water leak problem we have been concerned about for many months. Joseph is a credit to your company. So polite and works to do the right thing. Thanks to him, we were relieved our problem was not an external line situation. Please recognize him for his work ethic and help he gives to us, your customers. Technician #1971. Also, his partner Scott, was also very polite and helpful. Once again a good team your company can be proud of. Thank you
Overall Experience
Quality
Price
Convenience
Stanley is by far the best. He knows his stuff and so so very kind. He had the answers to all my questions, and believe me I asked many! This was the second time he was here but not for the same issue. When I called for an appointment I did request Stanley. He really is very kind! Thank you for employing him and keep him on the job or I will take my business elsewhere(HA) Bonnie Cofar A satisfied customer
Overall Experience
Quality
Price
Convenience
Very happy with service call
Overall Experience
Quality
Price
Convenience
This is why I only used Pride Danny was amazing, courteous and helped me get my air back!! Yay Danny and Pride
Overall Experience
Quality
Price
Convenience
He was very very nice and super thorough. He did a great job and I was pleased with the service.
Overall Experience
Quality
Price
Convenience
Technician arrived within scheduled time. He addressed me professionally and pleasantly. The technician explained my a/c problem and made me aware of the Freon change at the end of the year.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
FOUND CEILING FAN NOT WORKING AT ALL.
Install drain pan and evaporator coil clean
Install drain pan and evaporator coil clean
THE TECHNICIAN IS REPAIRING A FRIGIDAIRE REFRIGERATOR.
