Austin and Josh provided quick and friendly customer service. They were flexible to meet our immediate needs.
From the first man (Kevin) to Austin and Chaney with their bosses I was struck at the balance of pure professionalism and treatment as valued customers. They did things to resolve our problems with complete explanations and not everything was an extra charge as we had experienced in the past with other companies. These guys care about the job they do and would rather sacrifice a bit of time and energy to get things right the first time. I have worked for federal and state governments and these people are professional with the best with just the right amount of compassion.
The guys at Ray & Son are always friendly andprofessional.
Day one of a heat wave is the most obvious time to have your AC stop working, and lo, Murphy's Law demands its due. So, my AC was blowing air, but not blowing cold air and I called Ray and Son. The kindly team member from the phone informed me that the tech (Eric) was out and had three calls in front of mine - and that it might be as late as 7 PM before he could get to us. Instead, Eric made it to our house by 3:30 and had our AC running cold by 4:00! Great service, a friendly tech (who let me know about future options since our unit is getting old) - a satisfied (and much cooler) customer. Thanks, R&S!
Did duct cleaning on 25 drops and cleaned grills. Thank you for allowing Ray and Son to enhance your indoor climate comfort today !
Removing 2 existing Gas package units , replacing with Heat Pump package units , seal ,rewrap and clean duct system and add drop to laundry room, did start up on both systems per. Manufacturers Specifications . Thank you for choosing Ray and Son to provide and enhance your indoor climate comfort today !
Removed existing gas system, replaced with 2.5 ton 14 seer , removed duct wrap, resealed duct and re-wrapped , started system and set per manufactures specifications . Thank you for allowing Ray and Son to not only provide but enhance your indoor climate comfort today !
Remove and replace 3 ton package Heat Pump ,clean duct work and install GPS air purifier . Thank you for choosing Ray and Son to provide you and your Family with cleaner and enhanced indoor climate Comfort Today !
Remove and replace evaporator cooling coil on gas fired system ,pressure checked evacuated and reset proper charge. Thank you for allowing Ray and Son to enhance your indoor climate comfort today !
Removed ,cleaned supply and return grills , as well as all ducts , reinstalled grills and treated ductwork with algicide . Thank you for once again choosing Ray and Son to enhance your indoor climate comfort today !
Removed and replaced showroom air handler unit, removed flexed duct return , replaced with hard pipe, insulated and sealed return and supply boxes, reset charge to manufactures specifications . Thank you for choosing Ray and Son to provide your indoor climate comfort today !
Removed and replaced upstairs air handler,restarted and set charge on system to manufactures specifications also added U V light assembly . Thank you for allowing us to enhance your indoor climate comfort today !
Remove and replaced 2 ton split heat pump system with 14 seer split system ,reseal ductwork install safety overflow switch, evacuate and set charge per manufactures specifications. Thank you for allowing us to provide your tennets indoor climate comfort today!
Remove and replaced 2 ton split heat pump system with 14 seer split system ,reseal ductwork install safety overflow switch, evacuate and set charge per manufactures specifications. Thank you for allowing us to provide your tennets indoor climate comfort today!
Remove air handler and replace with variable speed air handle , safety pan ,float switch and thermostat with thermidistat set up for dehumidification reset charge to manufactures specification. Cuts also signed up for comfort club mainlanders program. Thank you for allowing us to enhance your indoor climate comfort today !!
Clean duct system , seal all supply and returns and install air purifier. Thank you for allowing us to enhance your indoor climate health and comfort!!