We all dread having a repairman come, and I am no exception. All of my fears were put to ease by this companies technician Jeff Habecker. He was articulate, respectful, clean and courteous. Not once did he talk down to me not make me feel dumb. I am still aghast with how this young man presented himself and represented his employer. You have a keeper and an A+ employee. I will request him and recommend him to anyone who needs service. Please tell him thank you again from Lucy. If you call right now ask for Jeff. You won’t be disappointed!