Highly competent and on time. Technician quickly assessed the difficulty and repaired the water line break. I would use them again.
Overall Experience
Quality
Price
Convenience
Professional, caring, and Awesome customer service
Overall Experience
Quality
Price
Convenience
As always - top notch service and speed in resolution of the issue
Response from RS Andrews:
Thank you very much for your review!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
RS Andrews is always on time, and the people they send to your house are smart and knowledgable. I have used them for over 5 years now, and I will continue to use them because of the quality of service they provide.
Overall Experience
Quality
Price
Convenience
Water leak, Installed new Filter saturated and dirty, Removed cleaned water from aux pan Monitor and balance refrigerant levels Low 112 High 285 SH 12 Sub 8 Made Ms wolf aware might need new TXV but system operating properly at time after filter change Ms will keep eye on system and call if issue. Also made aware basement has one main return if want all rooms temperature same need to leave doors open or add returns.
Drain Line Repair HVAC Smiley Diagnostic Club
No basement Found clogged drain flushed out and removed water from drain pan made Cleint aware insulation saturated will keep dripping tell dries out cycled basement system operating properly Refrigerant levels L 113 SH 20 H 324 Sub 10 Found duct work block by items on top made aware could cause damage to duct work Replace air cleaner medias on main and upstairs levels very dirty Rinsed condenser coil on upstairs system suggested chemical cleaning T-Stat set to 66 upstairs unit struggling to keep temperature installed by reliable Made aware appointment under load set at 66? unit running all day will not reach set temperature
Poor cooling, Complaint Upstairs front bedroom (daughter) not getting enough air flow to cool room Options #1 Best solution reduct and zone system for total comfort $2895-3876 #2 Reconfigure duct work to balance air flow to kids bedrooms $725 ($650 with club) Run new dedicated duct Remove old and cap off Need 1 8" duct run split into 2 6" ducts to bedrooms and secure
No cool, Upstairs system, Found condenser fan motor overheated due to shorted run capacitor system is 13 years old suggested upgrading Installed new capacitor 35/5 Motor struggling to start Tested Motor running @1.3 amps (1.0 amp max could fail) Found low refrigerant super heat at 42 low signs of leak Recharge and balance refrigerant levels Low 70 psig Superheat 10'F High 212 psig Sub Cool 5'F Cleint aware system leaking refrigerant wants temporary fix **No warranty on refrigerant ** Measure temperature difference 18'F Outdoor temp 86'F Client Aware system needs further attention for permanent fix/repair also made aware system can freeze and leak water causing property damage Suggested upgrading equipment
Furnished, wired, and installed an outlet over the fireplace for a tv. Performed panel maintenance and tightened all connections. Used the customers wood to screw back the Sheetrock that was cut. We are not responsible for patching and painting said Sheetrock.
We furnished, wired, and replaced the smoke detector by the master bedroom on the second floor. The existing one was not sending a signal out, as found out by the home inspector. We tested all smoke detectors and they all work as they should now. We furnished, wired, and installed a bond wire from the main disconnect at the meter, to the gas line. This is to bond the csst as per home inspector.
U/S AC. Found low in freon added 2# of freon with NO warranties. 2.5 ton trane up flow in attic from 1996 recommend replacing system due to age. AC is operating at this time 75 psig at 12*SH.
Removed obstruction from garbage disposal. Tested OK.
Repaired main water service in the ground after meter. Removed PVC 1 foot section and installed PEX pipe with approved adopters. Tested OK.
Opened ceiling where water was dripping through Sheetrock and cabinet to find 1/2 inch copper water pipe feed to toilet had a pin hole leak.Removed section of pipe from leak up to toilet with new shut off valve and supply for toilet. No obvious cause for the leak there was nothing rubbing or touching pipe in this spot.
Came out to inspect grounding system and main electrical panel in home. After inspection determined the grounding system is partially complete and not up to current code. Water system in home is bonded as well as hot and cold sides, ground rods were not installed properly. Installed 2 new ground rods with continuous line to main disconnect to complete grounding system. Inspection of electrical panel found no problems and working properly.
Cabled master bathroom shower drain to clear stoppage. Tested OK.
Completed Air Conditioner preventative maintenance on two units.
Replaced cartridges to lavatory in hallway bathroom and with the customer to show all is good now.Checked pressure to house at 65 lbs.