3617 Clearview Parkway
Atlanta, GA 30340
770-454-1800

Local Reviews
for smyrna, ga

Rated 4.3 out of 5 stars based on 10 customer reviews

bad hvac experience

in the process of installing a furnace at my house, the ac coil was damaged, resulting in no air conditioning. No attempt was made to repair damage. Unit should have been left as found. In working order.Will not use R S Andrews again.

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Made my day!

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Terry reciew

Great service and very friendly.

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Prompt & 1st Class Service!

Very professional and completed the job quickly and correctly. Thanks so muich!


Response from RS Andrews:

Thank you very much for you review!

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Awesome technician!

I've been using RS Andrews for years and have been completely satisfied with their great service.


Response from RS Andrews:

Thank you very much for your view!

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Problem solved


Response from RS Andrews:

Thank you very much for your view!

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very pleased with service

A tech was able to come out the same day for what I thought was just a leaky toilet but I ended up having an underground leak as well. Thanks to Harry, it was found and repaired before it got too out of control. Very pleased with the service, if I ever need a plumber again I will certainly call these guys!


Response from RS Andrews:

Thank you very much for your survey!

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Jeff is very thorough and very concerned, but we have not solved the problem, I will call him again.

I was all happy when the new thermostat was put in, and the temp started reducing, but we continued to have the same problem of 2-8 degrees higher than the set temperature. This causes the unit to run continually and we are not comfortable. Sat 6/5 I set the temp and 70 which is 3-4 degrees higher than our usual setting and it did not get down until 3-4 AM, but the temp in the room was 74 degrees. This unit is only 5 years old this month. We are so concerned and uncomfortable, especially if humid. Another problem I waited almost a month for service when I called, so when the service man came I had asked for new filter, he did not know about it. Then when I told him the problem about the temperature, he thought it was the vents. He charged me ahead for the filter and something else. So when I paid Jeff, I don't know if he charged me for the filter again, we paid for thermostat, and I don't remember what the other thing was. I wish we could get a better look at charges before they are sent on our e-mail. I trust Jeff and he was thorough, but the problem is not solved. I will call Jeff to come again. But really I feel like calling another company to check the system and send RSA the bill. I am always happy to have Jeff service our system, but there is something wrong that it might take an engineer. We have had RSA under contract service and bought the $7,500 unit installed on the roof plus the work on the inside of the house with duct work and some other improvements. We cannot put an electronic filter because it is a heat pump, I believe. I think Jeff is excellent, but we have a problem that has not been detected.

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Outstanding experience with this technician

Brad was very professional during my time with him. He identified exactly what needed to be done, and went about doing it. Providing me with all of the information that I needed to conclude the task

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always good service -on time and complete

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Job Locations
for smyrna, ga

Jason H.

Jason H. Job Checkin

Replace 40gal. with Bradford white 40gal. , 6 year tank 1 year labor warranty water heater, installed new 3/4 ball valve shut off, new expansion tank, new 1/2 gas shut off, new gas line and settlement trap, pumped expansion tank 60 psi., Installed new hole house shut and prv 3/4 tested and no leaked.


Jason H.

Jason H. Job Checkin

Wired and installed a customer provided ceiling fan in the living room. Wired and installed a customer provided ceiling fan in the upstairs bedroom. Performed panel maintenance and tightened all connections.


Jason H.

Jason H. Job Checkin

We furnished, wired, and installed a dedicated circuit from the panel to the second fridge. We furnished, wired, and installed a dedicated circuit from the panel to the guest bathroom for a gfi. We performed panel maintenance and tightened all connections.


Jason H.

Jason H. Job Checkin

we had to install a new fill valve and a new supply line we also had to go get a new tank to blow gasket for the commode because the old one had gone bad


Jason H.

Jason H. Job Checkin

installed 3 customer provided led recessed trims RS Andrews $25 off any electrical repair


Jason H.

Jason H. Job Checkin

repaired main water line right as it goes under the main drive way est to install new water line form house to meter. 2000 this repair has no warranty do to the fact the customer has blue palley


Jason H.

Jason H. Job Checkin

Customer has 1.28 gpf toilet and is used to high volume of water with swirl in bowl instead of the net jet flush toilets. No leaks, No issues with toilet, all is working well.


Jason H.

Jason H. Job Checkin

Garbage disposal and dishwasher were leaking. Corrected the plumbing under the kitchen sink.


Jason H.

Jason H. Job Checkin

non club connection between garbage disposal and other pipe under sink needs to be repaired


Ben G.

Ben G. Job Checkin

Installed a 3/4 prv on the main line to stop a pressure fluctuation that is occurring in the home and rebuilt a hose Bibb. Cleaned upstairs bathroom sink from pop up.


Greg M.

Greg M. Job Checkin

Estimate on replacement of line set,new filter drier, and adding freon to system main level.


Kevin Richardson 1506  .

Kevin Richardson 1506 . Job Checkin

Found 28 year old condenser with fan motor not operating. Cycled a/c and fan motor operating. System also low on r22 with. Recommend replacing system due to age and cost of repairs.


William Wright  2112 .

William Wright 2112 . Job Checkin

Customer has shower valves faulty and needs exchanged Estimate to exchange shower valves.Requested shower head to be replaced. lavatory push drain needing adjustment.


William Wright  2112 .

William Wright 2112 . Job Checkin

Completed Faucet repair.


Elmer L.

Elmer L. Job Checkin

Install lennox 4 ton xc16 ac compl sys in attic upflow 21" wide 80% 90k btus w/vspd furnace, new s-30 stat, new pco pure aire cleaner 20 20x25x5, code items, enlage r/a in livrm to 10" if possible -see picts serving attic-main. Install lennox 2 ton xc16 ac compl sys in attic upflow 14" wide 80% 70k btus w/vspdfurnace, new s-30 stat, new pco 20 pure aire cleaner 16x25x5, code items serving attic-upstairs