Upon inspection of outlet and microwave microwave was still functional and did not see any major issues outlet microwave was plugged into did not have any signs of burn marks. It was hard to reset. Customer was still complaining of outlet being hard to plug appliances in so I replaced with a standard decor outlet that seem to be easier for customer to plug appliances in in addition, customer had me throw away microwave she did not want to use anymore. Took pictures of customers AC unit AC unit seems to be fairly new being 2021.