Brad did a great job. He was very professional, fast, and followed all covid proticals
Devon and his team did a fantastic job! They were courteous, friendl and professional! Devon was very patient and took the time to answer our questions. We can't thank you enough! We also would like to thank Reynold for coming by to give us an estimate and helping us through the process of finalizing the plan. We are ever grateful to you!
I got a mailer from Thompson’s. I called and got an appt. Brad was here on time and had called before he left his office to confirm. He was professional and ready to work. He checked the furnace and advised it is all working well. I checked the work area, clean and neat. We signed papers and he was off to the next appt. Great service!
Very professional, detailed on covering carpets, cleaning up insulation; great experience!
Thompson Comfort Connection is a local family business. They treated us like family. They were honest, professional and fair. We had to replace a 20 year old furnace and a/c unit. Josh initially looked at the furnace and explained every detail of what he was testing and looking at. The repair costs were high enough to know that we needed a new furnace. Reynold gave us several pricing options and told us how to save the most money. He gave me his work cell phone number and answered all of my text questions immediately, even on a Sunday!! The installation appointment was set up immediately. The installation crew, Devon, Andrew, and Dalton were awesome. They explained the process to us, then worked quickly and efficiently. Devon gave me a class on setting our new smart thermostat. They even cleaned up after themselves!!! The whole experience was pleasant and easy. I would highly recommend this great company and their outstanding service. Thank you, Thompson Comfort Connection!!!
I have shared my opinion with others who have also experienced satisfactory service .
This is my third dealing with Thompson. All three different furnaces and they know what they are doing and are fair with their prices.
We've used Thompson for years and have always been happy with the service! Great prices and always put us first!
The guy that came to my home was very professional and yet personable. He knew what he was doing and told me exactly what the problem was. I would definitely use this company again.
We were very pleased with his expertise.
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