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Nathon was very knowledgeable and took his time inspecting everything. He even went through my main panel and checked the torque on all the terminations. He showed me what to look out for if I have future problems. I didn’t think I needed an Electoral Inspection, but I’m glad I had one. It’s nice to feel secure! P.S. Give Nathan a raise!
Nathan did a great job of explaining the reason of the visit, problems he found and a course of action. He gets top marks for professionalism, attitude and customer service. He set an excellent example of how to carry himself with Dyon who was training with him. Nathan gets a "well done" from me!
Our thermostat wasn’t working properly. The technician, Jack Strieker, was at my home in less than an hour! He figured out the issue and took the time to show me how to tweak it if I needed to. He was very patient I hope that their call center can find a way to void the back ground noise though It was extremely difficult to hear what they were saying because there was so much background noise! Very frustrating at best!!
She makes sure she says "How can I make you smile" and she's very freindly.
Dorian and Chris replaced the AC They were very courteous and even took the time to explain how the different parts of the system worked. Both the inside and outside were returned to neat and tidy areas when they were done so that you couldn’t even tell that the installation had happened! They made sure everything was working correctly and answered all my questions before leaving.
The young man did what he said he was going to do. Thanks!!
LeRoy provided exceptional customer service and support. He was very knowledgeable and provided great recommendations.