Reasonable prices exceptional customer service always friendly, helpful, & on time
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Overall Experience
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This young man is a great asset to your company. He was kind and polite and explained all the steps of service he was doing. He was insightful on the operation of our New Generac Generator And details of hours of use to watch so we knew when to schedule our next service. You truly have a GREAT EMPLOYEE. We were thankful for getting the pleasure to meet him.
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Overall Experience
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Overall Experience
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Brian (and Donald that was with him the 1st time) are very nice, friendly guys. they did a great job it seems to me. Brian was always asking if I had questions and made sure I understood and was comfortable with what needed to be done and that I approved of everything. the work was done in a timely manner and done well. I think the water heater was very pricey but hopefully it will last a long time to get my money's worth. as far as convenience, these types of issues are never convenient but luckily for me I was already off work for vacation so I didn't have to take time off especially for this. not the vacation I would have hoped for but things happen. brian did what he could to make it as easy and convenient for me as he could.
Overall Experience
Quality
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Overall Experience
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Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Installed customer provided ceiling light fixture in kitchen.
Giving estimate on extending service to raise the height of service lines.
Performed Annual Generator Maintenance in accordance with Generac recommendations. Checked/Inspected the Automatic Transfer Switch. Updated System CPU controller. Generator is performing well consistent with the age of unit. Ready for another year!
