I have used this company several times and they are professional and reliable.
We always call Upchurch because we can depend on the technicians they send, reliable, honest, hard working.
When I dropped my Mother ‘s Day necklace down the drain, Chris came and retrieved it for me. He and helper wore shoe covers to protect my floors. They were prompt, polite, and proficient. I’m grateful and happy with his help.
Chris found the problem quickly, had what he needed on the truck, and had it fixed in 30 minutes.
Obviously, my job was a complicated one. It would have benefitted everyone, including Ricky, to have some additional help to solve all of the issues we were finding in a more timely manner.. One problem seemed to lead to another. From the first initial visit, it took a total of 10 days to get us back up and going with water. On a positive note, Ricky is cordial, and takes criticism like a champ. I called him after hours when my washer flooded my kitchen and he quickly returned my call that night. My biggest complaint is that my repairs were left incomplete to go to other job sights. That happened more than once.. I was brought up, when you start something, you finish it before you move on. In my opinion, that is something Upchurch Plumbing can improve on. But as I sit here on my computer, listening to my washing machine running and draining smoothly, the extreme stresses of the last week without water are finally slipping away. Ricky is an asset to Upchurch Plumbing. You need to get him some helpers so you can keep him.
Ricky was great, very professional. Solved the problem and walked me through the entire repair process. I would recommend Upchurch Services and use them again.
Chris and his helper are both awesome! Chris continually kept in contact with me even while he was gone to get supplies. The work was done efficiently, and competently. Thank you!
Ricky was very courteous. He had some bad news (high cost repair ahead), but explained the problem very professionally.
Great job, friendly, knowledgable. How can you rate prices when you have no invoice?
Came quickly after calling. Did a super job of replacing my toilet and cleaning up afterward. Thanks Jeremy and Philip for the great service.
Phillip, Jeremy, and Curtis have given the best professional coustmer services experience that you could ask for.