They provided us with great service but they definitely weren't cheap and also tried to up sell us on almost everything. Could all of the items be true? Possibly. But just know that they will up sell you. My overall cost was $1007 for 17 registers and $210 for the ESM. One of my pet peeves is when they say, "Typically (whatever they are up selling) is $380 but today you can buy it for $222." Seriously -- 3 of their products just happened to be $222. I can't help but think that some of these numbers were made up on the spot. Therefore, I'll give them 3.5 stars.