235 S. Mountainland Dr.
Orem, UT 84058
8012248899

Local Reviews
for saratoga springs, ut

Rated 4.9 out of 5 stars based on 27 customer reviews

Great Service! Ben so honest and helpful!

Thank you for your services always! Love to work with a company we can trust!


Response from Western Heating & Air Conditioning:

WOW, thank you for giving Ben such an amazing review Heather.

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Sloppy Technician Work

I like this company but the technician who came to perform the tune-up was very sloppy. He dropped one of the compressor screws into the adjancent window well without telling me, and didn't even try to recover it. Luckily I noticed the missing screw's hole and was able to find the screw and reinstall it myself. He also failed to reapply HVAC tape to the temperature differential holes--so I had to ask him to do so. I hope to have better technicians in the future.


Response from Western Heating & Air Conditioning:

Hi Stewart, we are glad you gave us a review today and we are so very sorry that you did not have a good experience with Western. We do guarantee our work 100% satisfaction. Please feel free to call our office and we would be more then happy to discuss this event. This does help us do continued training's with our technicians and better our services.

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Joe was awesome

Joe did a great job. Very helpful and explained everything so I could understand. Took the time needed to insure things were finished and working correctly.


Response from Western Heating & Air Conditioning:

Your review means the world to us!

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Great Service--answered all questions.

Totally satisfied with Joe.


Response from Western Heating & Air Conditioning:

Gary, thank you for the review on Joe and 5 stars!

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Great service and very timely response

We were very impressed with the service provided by Joe. He quickly located the problem causing a water leak in our furnace/air conditioning unit. He fully explained the problem and then fixed it. But he didn't stop there he also noted another problem we were not aware of and fixed that as well. He arrived on time for his appointment and left us happy with his good work. We've also been happy with the service provided by all of the Western heating and A/C technicians that have provided service for us.


Response from Western Heating & Air Conditioning:

Oh wow Ron, this review is so great! Thank you for having Joe at your home and we are so happy to hear that he was of great service to you.

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Yes


Response from Western Heating & Air Conditioning:

We are thankful for your 5 star review Shirley.

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Ty G -I give him 5 stars for excellent service.

Western Heating and air are honest, a proficient company providing great service.


Response from Western Heating & Air Conditioning:

Excellent service is our goal! We appreciate your 5 star review.

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Great service!

Ty was here on time and went straight to work checking out our gas furnace for winter operation. He found all was within specs. He set up our humidifier and explained how to set it during different winter conditions. He suggested installation of an electronic air purifier since our hose air is a bit high on pollution. All in all we were very happy with his work. He was quick in finishing the job and left a clean work area.

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Survey

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Very Professional!

Ty with Western Heating and Air serviced our furnace today. Ty found several issues with our furnace and fixed them the same day! He is very knowledgeable, professional and kind! I will definitely use Western Heating and Air again and will ask for Ty to be our technician!

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Job Locations
for saratoga springs, ut

Ben N.

Ben N. Job Checkin

Furnace tune up, Heating maintenance


Garrett M.

Garrett M. Job Checkin

Furnace tune up, Heating maintenance


Wesley D.

Wesley D. Job Checkin

Furnace tune up, Heating maintenance


Wesley D.

Wesley D. Job Checkin

Furnace tune up, Heating maintenance


Najee B.

Najee B. Job Checkin

Furnace tune up, Heating maintenance


Clint N.

Clint N. Job Checkin

AC and Furnace Install, Air Conditioning and Heating Install


Jason B.

Jason B. Job Checkin

Furnace installation, Heating install


Kevin K.

Kevin K. Job Checkin

IAQ, Duct Work


Najee B.

Najee B. Job Checkin

AC service call, Air conditioning repair


Najee B.

Najee B. Job Checkin

AC service call, Air conditioning repair


Najee B.

Najee B. Job Checkin

AC service call, Air conditioning repair


Jordan S.

Jordan S. Job Checkin

Furnace tune up, Heating maintenance


Najee B.

Najee B. Job Checkin

AC service call, Air conditioning repair


Joe A.

Joe A. Job Checkin

Furnace tune up, Heating maintenance


Clint N.

Clint N. Job Checkin

IAQ, Duct Work