I have 3 AC units on my house and one went out. I called around and wasn’t getting response and then I called Yarborough and Sons. I immediately talked to office staff, explained my issues and got an appointment for the next day (on a Friday of a 3 day holiday weekend). The technician, Robert Beard, checked the machine that was out. It was a bad capacitor. He checked the others and another machine had a failing capacitor. He gave me a discount on parts since I was buying more than 1. It was unexpected and nice that he applied a discount even though I didn’t ask for one. Robert explained things as he went along so we would know what was going on. He explained costs up front and got our permission to proceed with repairs before replacing anything. I would definitely use Yarborough and Sons again.
Overall Experience
Quality
Price
Convenience
Removed working air conditioning. Installed not working air conditioning. Not a happy customer. The unit was in Yarboroughs custody the entire time.
Response from Yarbrough and Sons Heat and Air:
Hi Lori, I'm sorry you had this experience. However as we had discussed, when it comes to relocating old equipment the risks are rather high, and we have and will continue to work with you until this issue is resolved.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
AC Service Norman Oklahoma. Replaced two dual capacitors in seperate systems. Checked all operations, all is cooling at this time.
AC Maintenance Norman Oklahoma. Performed Air Conditioning Maintenance, all is cooling well at this time.
AC Maintenance Norman Oklahoma. Performed AC Maintenance on two systems, all is cooling well at this time.
AC Service Norman Oklahoma. Replaced 40 Gallon Hot Water heater, checked operations, all checks good at this time.
AC Service Norman Oklahoma. Repaired drain and dryer vent. All is working fine at this time.
AC Service Norman Oklahoma. Repaired system and all is cooling properly at this time!
AC Maintenance Norman Oklahoma. Performed AC Clean and check, all is cooling properly at this time!
AC Service Norman Oklahoma. Found system with a clogged up drain line, cleared line and checked operations, all checked good at this time.
AC Service Norman Oklahoma. Found condensate leak, repaired leak and checked operations. All checks good at this time.
AC Service Norman Oklahoma. Found system with condensate leak, and repaired system. All checks good at this time.
AC Service Norman Oklahoma. Found that the outdoor unit on the main system wasn’t coming on due to ants in the contactor, replaced with new and tested the system, pressures looked good and has a 20 degree temperature difference.
AC Service Norman Oklahoma. Found unit not cooling, applied stop leak, and cleaned and calibrate the unit, all is up and cooling optimally at this time.
AC Maintenance Norman Oklahoma. Checked pressures and amp draw on unit and found pressures to be within range and amp draw to be a little high, checked temperature split and read at 16 degrees all looks good at this time
AC Maintenance Norman Oklahoma. Performed Air Conditioning Maintenance & Safety Check. Installed gauges and checked refrigerant pressures, checked amperage and voltage to all motors, checked air temperature drops across coil, inspected blower wheels and fan blades, checked evaporator superheat temperature, lubricated all necessary parts, inspected belts and adjusted tensions (if required), inspected and cleaned air filters, inspected all safetycontrols, checked start capacitors and relays, checked compressor contactor, inspected all wiring and connections, checked and calibrated thermostat, cleaned condenser coil, and checked condensate drain for adequate flow