Tony has helped us with a couple different appliances over the years, from the oven to the fridge and now the washing machine. It's always a lot nicer to be able to keep our current appliances going and be able to put off purchasing new ones for a while! Tony is very respectful, personable and professional. It's nice to know that he is someone I can trust to be with my elderly parents without me there. Thanks for the great service, Tony! And go BEARS!