175 Hansen Ct Unit 103
Wood Dale, IL 60191
847-966-1950

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for des plaines, il


Job Locations
for des plaines, il

Cate B.

Cate B. Job Checkin

TECH: SAMSUNG REFRIGERATOR: per cx unit is still not fixed / weak cooling in the fridge room mdl# RF24BB660012AA serial# 1HMC43AT100010K One Time Extension (L)03.31.2023 (P)03.31.2023


Cate B.

Cate B. Job Checkin

TECH: PRODUCT: SAMSUNG REFRIGERATOR Model: RF263BEASR/AA Serial: JKJ44BBHA03762D COMPLAINT: The refrigerator is not making ice or dispensing water COPAY:0.00 Parts Pre Auth: 190.00 _____________________________ PRICING: -Labor $150 or $250 only labor rate options -second tech $75 (other) -20% mark-up if we supply part - NSA TO PROVIDE PARTS (most of the time) sent from Encompass (ground)


Cate B.

Cate B. Job Checkin

TECH: Request Type Warranty Trade Appliance Item Microwave Brand Samsung Model# ME16H7025ES Serial # 078N7WTF504986E Service Job Type Repair Deductible No deductible payment required Item Location Primary Kitchen Event Type Recall Severity STANDARD Problem Description Problem Code: ELEMENT(S) IS NOT WORKING AT ALL 2021 Contract: - $300 Autho Limit - $185 Flat Rate


Cate B.

Cate B. Job Checkin

TECH: Christian unit is still shaking ___________________ Samsung Washer - FL ISSUE: Shaking when being used, in the basement MODEL: n/a SERIAL: n/a SERVICE CALL: $155.00 (downtown $198) [If tenant/landlord REQUIRED credit card on file!] Releveled washer and removed one of two pieces of wood for better leveling, instructions given to customer to load proper size. Customer to adjust load size, if problem persists will need shocks replaced.


Cate B.

Cate B. Job Checkin

TECH: Basilia Midea Washer top load SERVICE CALL: $148.00 ISSUE: leaking from underneath the washer


Cate B.

Cate B. Job Checkin

TECH: Washer LG Is leaking Service plan starts 1/11/2021 Service plan ends 12/31/9999


Cate B.

Cate B. Job Checkin

TECH: Francisco APPLIANCE BRAND: GE APPLIANCE TYPE: Oven COMPLAINT: oven control valve problem MODEL / SERIAL (if available): Replaced Bake igniter landlord approved over the phone used truck stock for FCC


Jennifer T.

Jennifer T. Job Checkin

Maytag washer top load - did not have model or serial number - just said it said Centenial Tech.. Unit is not spinning fast enough in the spin cycle to get the water out of the clothes so the clothes are still wet


Jennifer T.

Jennifer T. Job Checkin

Kenmore Dryer Reported Problem: TT H/O Steve Hutt Issue:Gas dryer not heating up, the issue was noticed 01/24/2020 it was working fine. the brand is Kenmore MODEL AGD4675YQ2 SERIAL # M40201490


Jennifer T.

Jennifer T. Job Checkin

Frigidaire Laundry Center: Unit is not draining water


Jennifer T.

Jennifer T. Job Checkin

Kenmore ref: taking on water not sure what is going on


Jennifer T.

Jennifer T. Job Checkin

kenmore refrigerator: too cold


Jennifer T.

Jennifer T. Job Checkin

tl Issue:stops at the mid cycle Resolution:using he/using half the amt of detrgent /load is balance/cx redo the cycle same thing is


Jennifer T.

Jennifer T. Job Checkin

samsung washer: cx stated that the unit touch screen freezes sometimes but when she tries to power off it takes about 15 minutes to turn off . cx very upset due to unit giving her so many problems, cx went on to say that she has call other providers and they would not touch the unit.


Jennifer T.

Jennifer T. Job Checkin

Samsung Refrigerator Model#RF265BEAESG Serial#OAPU4BBJB01142R Fridge makes a humming sound, also while cx was cleaning out the freezer , the rollers either broke or there were not able to put back in