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TECH: Request Type Warranty Trade Appliance Item Microwave Brand Samsung Model# ME16H7025ES Serial # 078N7WTF504986E Service Job Type Repair Deductible No deductible payment required Item Location Primary Kitchen Event Type Recall Severity STANDARD Problem Description Problem Code: ELEMENT(S) IS NOT WORKING AT ALL 2021 Contract: - $300 Autho Limit - $185 Flat Rate