We've had Glenn work on several appliances over the years and he's always been fair and honest, and he won't recommend a repair that's not worth the money. In this case, a $400+ diswasher repair for a machine he felt was likely to fail again in a year or two, he reommended against repair and we bought a new one for another couple hundred.
Response from Accredited Appliance of Arizona:
Mark, Thank you for your review of Glenn. Accredited Appliance prides ourselves on technicians who are honest and have integrity. Our goal is to always provide non biased assessment. We will advise if replacement makes more sense over repairing taking multiple factors into account. Thanks again Mark and hope that new dishwasher serves you well for many years to come!