The technician who came out was wonderful, however, the manger, Ron, is extremely rude. I was never told that they charged $85 just to come out. When I called to ask the manager why this was the case, he was extremely rude. Told me it was my fault that it wasn't told to me because I did not "call him on the phone". He then proceeded to talk over me and tell me that I obviously shouldn't have expected them to come out for free, even though they didn't complete the service that I booked. They vacuumed it, that's it. For $85. He didn't try to make it right, simply was rude to me the entire time. I will never do business with them again until that manager is gone.
William was very helpful, respectville and did a good job explaining options and helping me choose the best options for my carpets at this time.
Great customer service and the carpets in the house are so much cleaner. They did such a good job I had Chem Dry clean the seats in my car.
Wow... carpet smells amazing and looks awesome. The service was very friendly and young man knowledgeable! Don't really trust new people in the house but this young man was nice and respectful. I will recommend ChemDry to everyone I know. Thank you!