From emailing to inquire with Herb to completing the job, the experience was great. Herb was attentive with emails and provided all information in a clear manner. On the day of service he showed up on time, was very friendly and went straight to work. You can tell he has been doing this for some time, he has a very thorough and professional system to get his work done efficiently! We had some pretty dirty baseboards which now look brand new, all thanks to Herb! I would definitely recommend Panda and will use them for future cleaning needs!