Technician spent as much time writing his exaggerated estimate as he did doing the work. He made it seem like costly equipment was being installed and the job would take longer. The plumbing company was shocked at the price, almost a thousand dollars that you charged and said they will no longer recommend Electrical Express. You must be on some kind of commission. John Glasson
Response from Express Electrical Service LLC:
John, while I appreciate the review even though it is negative I must tell you, I do not appreciate that instead of calling me with your questions or concerns that you opted to tarnish my companies reputation based not on another electrical contractors price or opinion, but rather on a plumber's opinion but since you did, let me ask you; Did you tell them we had to run a new direct line from the water heater to the panel and put it on an expensive GFCI breaker? Did you tell them we had to install a gas bonding solid copper wire from the electric meter all the way to the Gas Meter to comply with code? Did you tell them our price included a $155.00 electrical permit? Did you also tell them that all of that work really took a whole lot more time to do than it does to write up an estimate and there were 2 men on the job working? Before you tarnish another company's reputation please make sure you have all the facts and that they are accurate and please, contact the company and share your concerns, it might not lower the price but it may give you a more accurate understanding of what was done. Bob Wagner / Owner
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Jordon Schenck was absolutely excellent. He gave me the original quote and then came back out to complete the job once our hot tub was delivered. We are very happy with his service and would use him again!
Response from Express Electrical Service LLC:
Thank you, Jeremy! We appreciate you letting everyone know about your experience with Express Electrical Service. Please don't hesitate to give us a call in the future for service! ~Camille~
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Milad was wonderful.
Response from Express Electrical Service LLC:
Thank you, Megan! We appreciate you letting everyone know about your experience with Express Electrical Service. Please don't hesitate to give us a call in the future for service! ~Camille~
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Our experience was good! Johnny was very respectful. He did a good job, and he cleaned up the area where he had worked.
Response from Express Electrical Service LLC:
Thank you, Ruth! We appreciate you letting everyone know about your experience with Express Electrical Service. Please don't hesitate to give us a call in the future for service! ~Camille~
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John Hand does amazing work. He gets after it and does not slow until done. He explains the plan, executes to it, and completes it correctly the first time. Will always as for him when in need.if not, they would never have been here for multiple projects.
Response from Express Electrical Service LLC:
Thank you, David! We appreciate you letting everyone know about your experience with Express Electrical Service. Please don't hesitate to give us a call in the future for service! ~Camille~
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On time, professional, listener, great, fast, correct job!
Response from Express Electrical Service LLC:
Thank you, David! We appreciate you letting everyone know about your experience with Express Electrical Service. Please don't hesitate to give us a call in the future for service! ~Camille~
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Gordon was very methodical in addressing the issues. I appreciate
Response from Express Electrical Service LLC:
Thank you, Bill! We appreciate you letting everyone know about your experience with Express Electrical Service. Please don't hesitate to give us a call in the future for service! ~Camille~
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We requested installation of an interlock system to enable easy attachment of an external generator in case of power outage. Unlike several other comapnies that either did not return calls of did not provide free estimates, Express Electrical was extraordinarily prompt in their replies and provided a free estimate. The scheduling and interactions were flawless and the technician, Mr. Hand, was outstanding. There were a couple of minor causes for "revisits" which were addressed quickly, which is another example of their excellent service.
Response from Express Electrical Service LLC:
Thank you, Scott! We appreciate you letting everyone know about your experience with Express Electrical Service. Please don't hesitate to give us a call in the future for service! ~Camille~
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Everyone from beginning to end was responsive and professional.
Response from Express Electrical Service LLC:
Thank you, Tom! We appreciate you letting everyone know about your experience with Express Electrical Service. Please don't hesitate to give us a call in the future for service! ~Camille~
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Gordon was at our home to provide great service On the installation of our Ring video doorbell
Response from Express Electrical Service LLC:
Thank you for the review, James! We do everything we can to provide customers with 5 star service. Please let us know what we could have done to earn that 5 star rating from you. We appreciate all feedback. Thank you! ~Camille~
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Installed two customer supplied tvs and 3 new led flood lights
Installed two customer supplied tvs and 3 new led flood lights
Install customer supplied tv and installed 3 new led flood lights
Bond gas line, and install dedicated circuit for tankless HWT
Installation of new circuit for spa and spa connections.
Troubleshoot issues with faulty electrical outlets and tripped breaker due to loose connections and improper installation
Added receptacles on side of house and removed receptacle and post from yard.
