out standing
Response from Mister Sparky of Cary:
Thanks for the AWESOME 5-Star review, Paul! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please call on us for any electrical needs you have in the future. Thank you for your business. Tina
John was great! Very professional and courteous, explained everything, and did a swift and thorough job. I was so relieved to have his help
Response from Mister Sparky of Cary:
Wow, Hilary! Thank you so much for this great 5-star review. We really appreciate you helping to share the word about us. It is our goal to provide outstanding service. I’m glad we exceeded your expectations. It’s our pleasure to be of service anytime. Thank you for your business. Tina
My needs were not met. Instead of addressing the reason for the appointment, I was presented with products and services I don’t need. In addition, the small service provided came with an extremely high mark-up. Mr. Sparky is not concerned for the customer as much as it is concerned about getting the customer’s money.
Mister Sparky provided exceptional customer service to us, provided fair pricing and even broke down and explained the new lighting process and cost for it. They were very knowledgeable, detailed and made sure that only high quality service and was provided. I plan to work with them again and highly recommend them.
Response from Mister Sparky of Cary:
Wow, David! Thank you so much for this great 5-star review. We really appreciate you helping to share the word about us. It is our goal to provide outstanding service. I’m glad we exceeded your expectations. It’s our pleasure to be of service anytime. Thank you for your business. Tina
This is the second time that I have used Mr. Sparky and each time the service was excellent. The technicians were efficient and knowledgeable and did the repairs in a timely manner. They even made me aware of issues that I needed to know. I would recommend them for repairs and far as prices, they probably are comparable to other services.
Response from Mister Sparky of Cary:
Thank you for calling on us again Mary. It is always a pleasure to be of service to our loyal customers. We appreciate this great 5-star review and helping to share the word about us. Thank you for your business.
Efficient, personable and knowledgeable
Response from Mister Sparky of Cary:
Thank you for the AWESOME 5-Star review, Debbie! It is our goal to provide outstanding service. I’m glad we exceeded your expectations. Please call on us for any electrical needs you have in the future. Thank you for your business and Happy Thanksgiving! Tina
Response from Mister Sparky of Cary:
Thank you for the AWESOME 5-Star review, Greg! It is our goal to provide outstanding service. I’m glad we exceeded your expectations. Please call on us for any electrical needs you have in the future. Thank you for your business. Tina
Fixed the electricity going to the pump in our pool quickly and efficiently.
Response from Mister Sparky of Cary:
Thanks for the AWESOME 5-Star review, Kerian! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please call on us for any electrical needs you have in the future. Thank you for your business. Tina
I really enjoyed having my guys install our SimpliSafe HD Doorbell on our brand new build house here in Durham. Not only were they extremely polite and respectful, but they were precise and prompt in service, not to mention extremely knowledgeable and very helpful if I had any questions! Thanks so much, Guys!
Response from Mister Sparky of Cary:
Thanks for the AWESOME 5-Star review, Ashley! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please call on us for any electrical needs you have in the future. Thank you for your business. Tina
John is so patient and worked all day to get us u and running again.
Response from Mister Sparky of Cary:
Thank you so much for your kind words, Billy. We really appreciate you taking the time to share your experience with us—and we agree, John is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future! We appreciate your business. Tina
Mr. Torres was punctual and his knowledge and service was excellent. Quoted price up front so I knew what I was dealing with.
Response from Mister Sparky of Cary:
Thank you so much for your kind words, Mary. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! We appreciate your business. Tina
Great job!
Response from Mister Sparky of Cary:
Stan, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please call us for any electrical needs you have in the future.
Alex was very knowledgeable and fixed my problem
Response from Mister Sparky of Cary:
Thank you for the AWESOME 5-Star review, Ronnie! It is our goal to provide outstanding service. I’m glad we exceeded your expectations. Please call on us for any electrical needs you have in the future. Thank you for your business.
On 2/13/2019, I communicated with the electrical company, Mister Sparky, to discuss an electrical problem I was experiencing with my main electrical panel. On the same day, John Torres came , reviewed my situation very thoroughly and made his recommendations for correcting my electrical problem. He was very cordial, informed, thorough in explanation, and courteous as he explained a correction plan. On the next scheduled appointment on 2/15/2019, John returned with all supplies, additional workers, and expertise for completing the job in a very timely manner. Upon completion of the job, he explained to me what had been done, demonstrated that all electrical equipment in my home were working correctly, and cordially thanked me for allowing him to complete this project. It was a pleasure working with him, and I would recommend his service in electrical repairs to all.
Response from Mister Sparky of Cary:
Thank you so much for your kind words, Carolyn. We really appreciate you taking the time to share your experience with us—and we agree, John is truly a gem to have on our team! We count ourselves lucky for customers like you. Your business is greatly appreciated. We look forward to working with you again in the future!
Added a new switch to turn on new fan we installed.
Replacing flood lights with led flood lights
Doing an estimate on a Generac transfer switch
Repaired wiring in 3 gang box they had one light fixture with Constant power.
Replaced a burned outlet and a few bad switches