Our technician called to let us know he was on his way and showed up on time. He was knowledgeable about the product we needed installed and completed the project very quickly. He was able to look and give us a quote for something else we had in mind. Again, he was knowledgeable about the product we wanted to purchase and even explained how it would work. He was very friendly, prompt, professional and knowledgeable. What more can you need?! I would definitely hire Wired again and will recommend to anyone looking for electrical service.