The salesman, Mike Schubert picked up the extinguisher 20 lb ABC that was missed in June inspection; Ed, the technician, brought it back about 5 days later for drop off at NC for call; only for 6 year Hydro test. Going through changes and growing pains...about average at this point overall. Pricing is high and not in line with our area.
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Bill just picked up 6 FE covers that I didn't want because of the elastic backing that I never used. So I can't rate Bill personally, but County Fire in general to this point.
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I'm giving this rating (not for Bill - he and Mike services were fine) because it takes way too long to have extinguishers returned for things like 6 year hydrostatic testing; a few weeks. I applaud all electronic paperwork, I try to do the same, but I would like a copy of all work orders and extinguishers taken to be emailed to me for confirmation. If these two things were notiably improved I would bump up to 4 star without question - Thank you
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Of the 4 extinguishers, two retagged and put back in stock. One as a NC due to just serviced in July and out of green and the other one for recharge as normal. Jeremy was prompt and called as instructed before coming out. I asked for a work order to be emailed to show the extinguishers taken for my records. Received it by email, but not mentioned on the N/C of one the two taken.
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Pick up extinguisher covers Boardman, Ohio
