Inspection alert was emailed to me on 8/19 that we had a "scheduled" inspection 8/26 @ 12:30pm. 8/26 came and went with no one showing and no phone call. Today; 8/29 technician shows up at 9am to complete said inspection. When it was time for the inspection to be signed and our building housekeeper wouldn't sign the tablet the technician asked her "well, what good are you" and was irritable that he had to go to our main building for a maintenance supervisor to sign off on the job. If the job had been completed at the scheduled time there would have been someone onsite to sign.
Ed Ferrari's customer service was tremendous. He was on time and efficient. He knew our needs and executed the job with ease. We are extremely happy with our decision to choose County Fire Protection.
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