Poor Communication

Tessa from Grand Rapids, MI

Poor communication on all fronts. Took my reaching out many, many times to get anything accomplished. Luckily I knew what needed to be done, otherwise their incorrect quotes for repair would have cost us thousands. I will have a hard time using them again.

John does a great job.

SCOTT from Grand Rapids, MI

Operations Manager

Todd from Grand Rapids, MI

Completed the inspection quickly, professionally, and without being disruptive.

General Manager

Frank from Grand Rapids, MI

Great service. Very informed and knowledgeable. Great job.

Hopefully better

J.Smith from Grand Rapids, MI

They don't touch 277 VAC so if your system uses that you will have to hire an electrician to do the work. Hopefully they get better, last year we did not have any good experiences with them and they recently got bought out so hopefully the service will improve.

found issues that other service peoplel did not find

Dave from Grand Rapids, MI

Great work

Charlie from Grand Rapids, MI

Operations

Steve from Grand Rapids, MI

James was awesome and did the tests in a shorter time than expected.

Toni from Grand Rapids, MI

Before performing any tests James let me know so it wouldn't disrupt the customers shopping. He was very nice and took the time to explain the tests that he was doing.

good job

Jacob from Grand Rapids, MI

You guys were great. Look forward to getting you all back in here to update and up grade the rest of my fire system.

Great Service

Al from Grand Rapids, MI

Accounts Receivable - Receptionist

Alice from Grand Rapids, MI

Excellent customer service

Richard/Rick from Grand Rapids, MI

Knowledgeable techs to all problems

Very Friendly, Really Knowledgable

Michael from Grand Rapids, MI

Fields Service is great, highly recommend!

great service, John is awesome!

Julie from Grand Rapids, MI