Poor communication on all fronts. Took my reaching out many, many times to get anything accomplished. Luckily I knew what needed to be done, otherwise their incorrect quotes for repair would have cost us thousands. I will have a hard time using them again.
Completed the inspection quickly, professionally, and without being disruptive.
Great service. Very informed and knowledgeable. Great job.
They don't touch 277 VAC so if your system uses that you will have to hire an electrician to do the work. Hopefully they get better, last year we did not have any good experiences with them and they recently got bought out so hopefully the service will improve.
Before performing any tests James let me know so it wouldn't disrupt the customers shopping. He was very nice and took the time to explain the tests that he was doing.
You guys were great. Look forward to getting you all back in here to update and up grade the rest of my fire system.