Great Service! The Job is not done yet, but Ray Thiemeyer was the Technician and he explained what needed to be done and replaced.
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Dakota was a excellent tech and had great customer service.
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Response from United Fire:
Thank you allowing us to help strengthen your fire protection!
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Thank you for the service.
Response from United Fire:
Thank you for your feedback!
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Alex was new on the job and did not know where the device was located. but found it and did an OK job
Response from United Fire:
We thank you for your patience and are glad our technician was able to get the job done fore you! We greatly appreciate you taking the time to review our services!
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ANNUAL ELEVATOR RECALL AL Alarm System - Silent knight 5808 3.00 Fire Alarm Inspection - New Service 2017 AL 3.50 Annual Alarm Inspection - In Unit 42
Alarm System - Radionics D7024 Repair of Didn’t sign elevator log. No elevator tech * believe elevator tech is scheduled 8/1 Schedule one tech 1hr for elevator testing
TROUBLESHOOT AND PROGRAM FIRE ALARM PANEL - ( Per Silent Knight Specs. ) 2. SERVICE CALL
Repair of GET A GAME PLAN FOR RESOLVING SHORTED CIRCUIT ON 1ST FLOOR ERICA AND DAN, 4 HOURS CUSTOMER TO GIVE NOTICE OF ENTRY INTO UNITS 114/115/112 (N-5) & 214/215/212 (N-13) FOR FURTHER TROUBLESHOOTING/PLANNING WILL NEED ESCORT AVAILABLE FOR *ALL 4 HOURS* CUSTOMER TO GIVE NOTICE TO ALL TENANTS OF ALARMS SOUNDING THROUGHOUT THIS VISIT WILL MOST LIKELY NEED TO TAP INTO 2ND FLOOR UNIT 212 CIRCUIT AND RUN A WIRE DOWN TO 112 AND CONNECT 112 DEVICES THEN PUT EOL FOR 114 @ LIVING ROOM HORN
Panel is beeping constantly Alarm panel keeps going off, it is currently silenced. Need batteries replaced. Also, survey panel for replacement.
Repair of SHORT AT FACP ON NAC CIRCUIT N-5 PRINTS SHOW THAT THIS CIRCUIT GOES FROM STORAGE 010 ON 2ND FLOOR TO UNIT 115 LIVING TO 115 BEDROOM TO 114 LIVING TO 114 BEDROOM TO 112 LIVING TO 112 BEDROOM (EOL)- SEE ATTACHMENT HOWEVER, 112 BEDROOM IS NOT THE EOL. (THEY DID HAVE A RESISTOR INSTALLED HERE THOUGH- WHICH I REMOVED) WE DO NOT KNOW WHERE THE EOL IS FOR THIS CIRCUIT OR WHERE THE CIRCUIT GOES FROM HERE. UPON FIRST ATTEMPT AT TROUBLESHOOTING, I WIRED THROUGH 112 LIVING ROOM HORN AND THE SHORT CLEARED. HOWEVER, REPLACING THIS DEVICE DID NOT CLEAR THE TROUBLE. WILL NEED TO RETURN WITH 2 ALARM TECHS, FOR 4 HOURS TO TROUBLESHOOT FURTHER. SEND ERICA AND DAN CUSTOMER TO GIVE NOTICE OF ENTRY INTO ALL 1ST FLOOR UNITS CUSTOMER TO GIVE NOTICE TO ALL TENANTS OF ALARMS SOUNDING ROOM 114- BEDROOM: 27VDC, SHORT LIVING: 27VDC, SHORT ROOM 112- LIVING: NO VOLTAGE, SHORT BEDROOM: NO VOLTAGE, SHORT
Repair of ROOM 112 LIVING ROOM HORN SHOWING SHORT AT FACP I WIRED THROUGH THE DEVICE AND THE SHORT CLEARED. UPON PUTTING THE DEVICE BACK TOGETHER AND ON THE WALL, THE PANEL STAYED CLEAR. THERES NO SHORT ANYMORE. CUSTOMER WOULD LIKE TO ORDER (1) SYSTEM SENSOR HW-LF HORN FOR BACKUP IF THIS HAPPENS AGAIN EH
Repair of ROOM 112 LIVING ROOM HORN SHOWING SHORT AT FACP I WIRED THROUGH THE DEVICE AND THE SHORT CLEARED. UPON PUTTING THE DEVICE BACK TOGETHER AND ON THE WALL, THE PANEL STAYED CLEAR. THERES NO SHORT ANYMORE. CUSTOMER WOULD LIKE TO ORDER (1) SYSTEM SENSOR HW-LF HORN FOR BACKUP IF THIS HAPPENS AGAIN EH
Repair of ROOM 112 LIVING ROOM HORN SHOWING SHORT AT FACP I WIRED THROUGH THE DEVICE AND THE SHORT CLEARED. UPON PUTTING THE DEVICE BACK TOGETHER AND ON THE WALL, THE PANEL STAYED CLEAR. THERES NO SHORT ANYMORE. CUSTOMER WOULD LIKE TO ORDER (1) SYSTEM SENSOR HW-LF HORN FOR BACKUP IF THIS HAPPENS AGAIN EH
Customer has been troubleshooting a module 5 short device issue and has narrowed it down to unit 112. Please troubleshoot and notate what needs to be fixed.
