Great service overall
Quick response and appt -As I was at work, family reported technician was professional and cordial. Not sure a non-functioning sensor needed a complete new garage door opener; told it was "shorted out" and "out-the-door" price for new opener was $382.45 and agreed; keyless entry I already have was not set up as family told me when I got home that would be an extra $70 that day or $130 if technician had to come back-Following day called as coupon in the Az Republic newspaper for same garage door opener with A1 offered at $269-pretty sure this offer existed the day before. Called to question why same offer did not apply to me and why keyless entry not done; person who answered transferred me to supervisor and have not been contacted via email or VM yet. Recommend addressing all these issues and getting other quotes before authorizing work. Feel I should also have requested my previous Craftsman door be left with me.
Dean gave us all the information we needed to make a decision. Dean gave all the information to make a decision. We thank you very much.
Dean was on time and explained my options.
Dean and Ed were both very thorough and efficient. I never felt pressured, but did decide to have pretty much everything replaced (springs, bearings, rollers) and went with top of the line stuff. The only noise I hear from the opener now is the insulation creaking. Awesome! Nice guys. Great work.
12x14 RV Carriage Door
Amy's Tribe is paying for door. Payment in for up-applied check as she will give check to installer. Contract Acceptance in - Move on door ASAP
Warranty call previous installer used existing track and didn't adjust it.
New Guardian opener
Springs and bearings
Max life springs and rollers
Max life springs lifetime warranty