This was our second experience with Aaron Overhead Door. The customer service both times has been great.
Great experience, was given an few time slots to choose from. Was informed of who was assigned the job and updated the day of the service. Taylor was on schedule and updated me when in route. In a conversation with Taylor while working on my door he stated that he informed to office of heavy traffic delays to an earlier job, the office rescheduled another technician so that neither client appointments would be late or missed. This is what customer service is all about, way to go Arron Overhead Doors ! A customer for life and will pass along to any fiends or neighbors asking for recommendations.
Needed new motor - got it but would Have liked it more if didn’t have to have another device to use in garage!
The whole process was professional and the results were good.
Chase was awesome to deal with. He was on time, clearly explained the issues and fixed the problem.
I was impressed with Aaron Overhead Doors. First, I was able to get an appointment quickly. Second, I was texted and emailed a conformation of my appointment time as well as a picture of the Service Technician who would be coming. Third, the Service Technician called prior to arriving as well. Fourth, before any work was performed, I was shown a detailed work summary with the prices for each item beside the description so it was clear what I would be paying for. Last, the work was completed in a timely manner. I will be using Aaron Overhead Doors again. My only regret is that I didn’t use them sooner!
Technician very knowledgeable and explained reason for repair in terms that I understood
Timely, good suggestions Fixed problem
Matt did a great job. Finished before he said he would.
Replacing torsion spring system on garage door. Installing operator bracket.
Servicing and tuning up garage door. Repairing wires on sensor eye.
Tuning up and servicing garage door.
Installing LiftMaster 8355W garage door opener. Installing rollers and operator bracket on garage door.
Installing new motor head, sensor eyes, and keypad on garage door.
Installing 5250 garage door.
Replacing springs on garage door. Servicing and tuning garage door.
Repairing garage door.
Installing retainer rail and seal on garage door. Installing 16' bottom seal and bottom retainer rail.
Installing 8355W LiftMaster garage door opener. Servicing garage door.
Repairing sensor eyes. Servicing and tuning up two garage doors.
Safety inspection on garage door.
Replacing springs on garage door. Installing operator bracket on garage door. Servicing and tuning up garage door and motor.
Resetting tension on door. Servicing and tuning up garage door.
Installing Genie opener for garage door.