Taylor was great and very knowledgeable when explaining the various options to repairing my door.
Great service and communication starting with the front office all the way to the technician, Matt.
I was a surprised when my technician told me that they don't repair Wayne Dalton torsion springs. I had called in and was told a torsion spring repair was $289.so I accepted that BUT how was I to know what torsion springs I had? To repair with a regular torsion spring repair was $107 more...since they were there and could do the job immediately. I went along with the repair. The Tech was excellent and completed the job in half an hour!
Response from Aaron Overhead Doors Buford:
Jim, Thank you for the feedback. Our office is trained really well to go into as much detail as possible so this doesn't happen. I listened to your call and Heather asked, is it a torsion spring. You replied "yes". So she priced it based on that. I'm sorry, I know you aren't an expert but we did the best we could with the info we had. If you're interested in discussing further please don't hesitate to call the office and ask for me (ryan). I'm the owner. I will gladly discuss further.
Great service. Timely, fair, knowledgeable
From scheduling to confirming to receiving a 2-hour window and then a 15-minute arrival alert this service call could not have gone smoother. Matt and Travis were timely, concise, neat in appearance and very knowledgeable about the garage door issues I was having. Very reasonable charges and kudos for having an outside opening pad which I purchased as well and they installed. Will not hesitate to use them again.
Easy no pressure sales tactics. Very professional technician
Installing CHI16'x7' short panel raised, insulated, with windows. Servicing garage door.
Installing LA400 dual gate opener with keypad.
Repairing garage door, replacing springs on 16'x7.5' garage door. Servicing garage door.
Replacing broken springs. Tuning up garage door.
Servicing garage door. Tuning up garage door.
Installing CHI 5283 16x7 carriage style garage door.
Garage Door Repair: Replacing torsion springs, rollers and operator bracket.
Replacing Wayne Dalton section on 8'x21' garage door. Programming keypad and new remotes for garage door motor.
Installing CHI 5983 CHI 16'x7' garage door with accent panel and carriage stamp. Installing LiftMaster WLED garage door opener with backup battery and LiftMaster 877 keypad.
Installing 6'x9' insulated, rolling steel doors with vision lights.
Servicing garage door.
Servicing garage door. Replacing operator bracket on garage door.
Servicing garage door. Installing LiftMaster 8355W garage door opener, motor. Also installing 8ft belt rail.
Servicing two 8'x7' garage doors. Installing two LiftMaster WLED Garage door motors. Programming LiftMaster garage door openers and setting up WiFi for garage doors.
Installing section on garage door. Installing gear and sprocket assembly on garage door.