It was easy to get a profession out to repair my garage door. I wish other trades were this easy to deal with!
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Overall Experience
Quality
Price
Convenience
Thanks for the quick response. Jason was a great help and very professional and contacted me quickly and responsive thanks again
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Technician was excellent. Communicated what he was going to do and kept me advised of his activities. Happy to support a local to my area business
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Great staff and quick and painless install....recommend highly.
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Very friendly. They get the job done proper and very informative.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Service Call: Residential Service Call Issue: The customer would like a new operator installed as his old one no longer works. Work completed: The technician removed the old operator and installed a new one. The technician lubricated all moving components on the door and cycled it for safe and proper operation.
Service Call: Residential Service Call Issue: The customer heard a big bang and now the door will not open. Work Completed: The technician found the spring snapped, after speaking with the customer they replaced the broken spring. The technician adjusted the limits, lubricated all moving components on the door and cycled it for safe and proper operation.
Service Call: Commercial Overhead Door Issue: The cable has snapped on the main door and they need it fixed ASAP. Work Completed: The technician the set of broken cables, replaced 4 rollers, lubricated all moving components and cycled the door for safe and proper operation.
Service Call: Commercial Overhead Door Issue: Door in drive-through will not close. Work Performed: The technician reset the encoder, reset the limits and lubricated all moving components on the door. The technician cycled the door multiple times for safe and proper operation.
Service Call: Residential Garage Door Issue: The customer would like to have 2 new operators installed. Work completed: The technician arrived onsite and went over the different operators we offer, the customer decided on having 2 new Liftmaster 85503-267 Secure ViewTM DC Battery Backup Belt Drive Wi-Fi® Garage Door Opener installed. The technician installed both operators, went over how to use the new systems, lubricated all moving components on the door and cycled it for safe and proper operation.
Service Call: Commercial overhead Door Issue: The door came down on something and the cables come off. Work completed: The technician reset the cables, adjusted the limits, lubricated all moving components on the door and cycled it for safe and proper operation.
Service Call: Commercial Overhead Door Issue: The rollers have come out of the track and the door will not open. Work Completed: The technician replaced the top bracket, two #2 rollers, two slide locks and installed two step plates. The technician lubricated all moving components on the door and cycled it for safe and proper operation.
Service Call: Commercial Overhead Door Issue: The door will not close all the way and remains open about 2-3 inches. Work completed: The technician replace 2 # 2 hinges, adjusted the limits, lubricated the extremely dry door and cycled it for safe operation.
Service Call: Residential Garage Door Issue: The door will only go up a couple inches then it stops, looks like its crooked as well. Work Completed: The technician replaced the set of cables, replaced the spring adjusted the tension and cycled the door for safe and proper operation.
Service Call: Commercial Overhead Door Issue: The ain shop door is not working Work Completed: The technician reset the limits, lubricated all moving components and cycled it for safe and proper operation.
Service Call: Residential Garage Door Issue: Both the Doors are closing/slamming violently. Work Completed: The technician adjusted the tension on both the springs as they were extremely over tightened, lubricated all moving components on the door and tested it with the customer for safe and proper operation.
Service Call: Residential Garage Door Issue: The do was shut on something in the garage causing the cables to come off and the door to be stuck open. Work completed: The technician put the cables back on the drum, adjusted the limits, lubricated all moving components on the door and cycled it for safe and proper operation.
Service Call: Commercial Overhead Door Issue: The door will not stay up, once it's opened it creeps back down. Work Completed: The technician adjusted the tension, adjusted the limits, lubricated all moving components on the door and cycled it for safe and proper operation.
Service Call: Commercial Overhead Door Issue: The bracket that bolts the rail to the wall is broken. Work to be completed: The Technician Removed the old mount, installed a new wood mount complete with 3/8”x4” sleeve anchors, tightened the drive chain, reset the limits, lubricated all moving components on the door and cycled it for safe and proper operation.
Service Call: Residential Garage Door Issue: The door will not close all the way before it opens back up. Work Completed: The technician adjusted the photo eyes, adjusted the limits and cycled the door for safe and proper operation.
