Mike emailed us back within about 30 minutes of leaving a contact form on the website and after a few emails exchange back and forth, we had pricing and a time agreed on. Matt came out that very next day to handle our repairs. He was extremely professional, explaining what exactly failed and what repairs he was going to be making. Matt finished the repairs, fine-tuned all the adjustments and cleaned up, and was out the door in under an hour. These guys are great and I would absolutely recommend to anyone looking for garage door service.